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getting nvpage to work

To: nv-l@lists.tivoli.com
Subject: getting nvpage to work
From: "Randy Pelle (DSN)" <Randy.Pelle@DSN.ERICSSON.SE>
Date: Thu, 24 Sep 1998 12:25:28 +0200
Reply-to: Discussion of IBM NetView and POLYCENTER Manager on NetView et alia <NV-L@UCSBVM.UCSB.EDU>
Sender: Discussion of IBM NetView and POLYCENTER Manager on NetView et alia <NV-L@UCSBVM.UCSB.EDU>
We are trying to use nvpage (on Netview 5 AIX) to issue alerts to our
network administrators. At the moment we can't get it to work properly.
To simulate a pager service we've set up a laptop with a modem using our
internal comm. network. The nvpagerd daemon manages to get a connection
with the laptop, but the 7 digits which identify the right pager never
arrive. According the log file of nvpagerd (as shown below) the 7
numbers are sent as a string, but then the daemon returns with the
message "Protocol not recognized: NOTKNOWN" and tries to resends them
again. If we try a manual connection with ATE it works perfectly (also
with the actual paging service), so I assume the modem configuration is
correct.

Can anyone advise on how to solve for this problem.
I've an open mind to any suggestions.
Thanks in advance!

a part of the nvpagerd.alog logging:
   modem[0604]       do_alpha[1412] calling modem_init()
   modem[0832]     modem_init[0612] calling PUTS(4)
txd->ATS11=80S0=0E1H0M1Q0V1X0L1&D2<       (sent)
   modem[0925]     modem_init[0612] calling PUTC(4)      txd-><CR><
(sent)
   modem[1193]     modem_init[0614] calling GET
rxd->ATS11=80S0=0E1H0M1Q0V1X0L1&D2<CR><CR><LF><     (30 bytes)
   modem[1193]     modem_init[0619] calling GET
rxd->OK<CR><LF><     (3 bytes)
   modem[1019]       do_alpha[1428] calling modem_dial(6070)
   modem[0832]     modem_dial[1029] calling PUTS(4)      txd->ATDT<
(sent)
   modem[0832]     modem_dial[1029] calling PUTS(4)      txd->6070<
(sent)
   modem[0925]     modem_dial[1029] calling PUTC(4)      txd-><CR><
(sent)
   modem[1193]     modem_dial[1034] calling GET
rxd->ATDT6070<CR><CR><LF><     (9 bytes)
   modem[1193]     modem_dial[1043] calling GET
rxd->CONNECT<CR><LF><     (8 bytes)
   modem[0832]       do_logon[1140] calling PUTS(4)      txd->1234567<
(sent)
   modem[0925]       do_logon[1145] calling PUTC(4)      txd-><CR><
(sent)
Protocol not recognized: NOTKNOWN
   modem[0832]       do_logon[1140] calling PUTS(4)      txd->1234567<
(sent)
   modem[0925]       do_logon[1145] calling PUTC(4)      txd-><CR><
(sent)
Protocol not recognized: NOTKNOWN

note: a login prompt isn't required in the simulation (we've tried it
and the system does respond properly)
Ericsson Data Netherlands B.V. (DSN) l

Randy Pelle

Email: Randy.Pelle@dsn.ericsson.se

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