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Re: NetView GUI hangs while closing

To: nv-l@lists.tivoli.com
Subject: Re: NetView GUI hangs while closing
From: Leslie Clark <lclark@US.IBM.COM>
Date: Mon, 17 Jan 2000 23:39:34 -0500
You say you are using an SP node, so I suspect that you don't have a
local graphics console, and are accessing it remotely. Are you accessing
it from a Unix box, or doing X-emulation on an Intel box? I have seen hangs
like that in X-emulation when the environment is not set up correctly.
Make
sure that the userid has sourced the Tivoli environment and test it before
opening a map.

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit

====================================================================================
Thanks Jim, but I'm sure it's not a sizing/resource problem. The problem
occurs
with a fresh installation of NetView, with no objects in the database, and
the
server is an SP2 node with 2GB Memory, and 2 processors, ... big enough.
It's not a problem of delays either. The GUI just hangs...
I think it is a problem of communications between GUI processes, but I
don't
known what may be causing this.

//Pablo Sierra


Date:    Fri, 14 Jan 2000 14:25:07 -0500
From:    Jim Kellock <jkelloc@IBM.NET>
Subject: Re: NetView GUI hangs while closing
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There may be a clue in your append below, where you say there are
similar delays when creating a new map or opening a different map.

You may have a sizing/resource issue.  There are some sizing guidelines
in the NetView documentation that might point you to the source of the
problem.

How many maps do you have, how many concurrent users, how many objects
are in your database, how big is ovwdb cache, and how much memory and
paging space is on the server?  And what kind of machine is it, and are
there other network management applications running that may be using
resources?

If you collect all this info and match it up with the sizing
recommendations, it might help solve your problem.

Could be something else entirely, but it's a place to start.

Hope this helps,
Jim Kellock.






Pablo Sierra wrote:
>
> Hi everybody,
>
> We've just installed NetView 5.1 (and patch 5.1.2) on AIX 4.3.2.
Everything
> works OK, execept when trying to close the GUI.
> It hangs forever, and it does not finish closing untill we manually
"kill" one
> of the processes created by "ovw": backup, webquery,
> dispsub, collmap, ... It is usually just one of them.
>
> It happens the same creating a new map or open a different map.
>
> Any help? Thanks a lot.
>
> //Pablo Sierra


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