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Re: Re: problem with demand poll

To: nv-l@lists.tivoli.com
Subject: Re: Re: problem with demand poll
From: Mythili Kannan <mythili@anytech-inc.com>
Date: Tue, 29 Aug 2000 15:12:56 -0400
Kem:
Try to increase your polling interval (double it to 30 minutes) and demand
poll again.  You get this error when netmon lags behind in polling all
objects.

- Regards, Mythili


At 02:59 PM 8/29/00 -0400, James_Shanks@tivoli.com wrote:
>
>
>Hello Kem -
>
>Demand poll is a process that requires the poller to send a trap to netmon
to do
>the poll and wait for results.  If netmon is very busy doing other things,
then
>you may encounter this message.  This is particularly true right after
startup,
>and for the first 15 minutes or so of netmon's life, and during every config
>check when he is doing SNMP gets to every node in the network.  What to do?
>Well, if the problem doesn't subside in time, then I don't know what to
tell you
>to do, exactly.  I can tell you that the demand poll function has been
>significantly enhanced in NetView 6.0.1 to reduce the incidence of his
kind of
>thing, but as to what you can do at the level you have, I don't know.
Short of
>sending a note to swdist@tivoli.com and ordering the 6.0.1 maintenance
upgrade,
>I have no other suggestions.
>
>I am sorry that I have no real suggestions for you.  I don't do netmon nor
do I
>do client-server, especially on NT, so my only advice, other than get
6.0.1,  is
>that you call IBM/Tivoli Support (1-800-TIVOLI-8) and open a problem with
them
>for some assistance by someone who can help you.   I cannot shorten that
process
>for you as I forbidden to take any problems except those that come in through
>the Support channels.
>
>I am copying the NetView list with response in case anyone there has a better
>suggestion.
>
>Hope this helps
>
>James Shanks
>Team Leader, Level 3 Support
> Tivoli NetView for UNIX and NT
>
>
>
>Kem Shin <KemS@fool.com> on 08/29/2000 02:27:29 PM
>
>To:   James Shanks/Tivoli Systems@Tivoli Systems
>cc:
>Subject:  problem with demand poll
>
>
>
>
>
>James,
>
>My name is Kem H. Shin /network engineering at The Motley Fool.
>We have recently implemented Netview v6.0 for NT ,and we are having
>problems with demand poll.  We would appreciate any comments or suggestions
>regarding this issue.
>
>Problem: When demand poll is ran on any object, we receive following errors:
>
>Error: Cannot establish a connection to the Network Monitor (netmon) on the
>server.
>The Network Monitor must be running on the server.Also, check
>/usr/ov/log/nv.log on the server for possible errors.:
>Waiting for a process to open the other end of the pipe.
>
>Ovstatus shows that netmon and all other process is running/well behaved;
>and we are able to retrieve SNMP values from any objects using the MIB
>browser.
>
>
>
>
>
>
>
>
>_________________________________________________________________________
>NV-L List information and Archives: http://www.tkg.com/nv-l
>
>
**********************************************************************
Mythili Kannan
AnyTech Inc
14433 Settlers Landing Way
N.Potomac, MD 20878
Phone/Fax: (301) - 738 - 2419
Cell    : (202) - 607 - 4810
URL     :<http://www.anytech-inc.com>


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