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Re: ATM SAP Port - the wrong colour

To: nv-l@lists.tivoli.com
Subject: Re: ATM SAP Port - the wrong colour
From: Jim Kellock <jkelloc@ibm.net>
Date: Sat, 16 Sep 2000 19:23:35 -0400
Typically, The SAP objects reflect all status for ATM "Service Access
Points", i.e., LEC's and CIP interfaces.  If CIP is enabled but not
configured, or configured and down, the SAP object will be yellow.  All
interfaces being used may be OK, but if there's something simply not
being used, but reported by a poll of the ATM interface MIB reports
stuff down, SAP will be yellow.

As Leslie's note implies, if you have discovered a new problem, or if
there are no defined/not used interfaces, you need to have support
evaluate the problem.

BTW- There is no note Application Transporter, MAT, or PSM stuff in
Nways.  There are two refresh options on the Tools->Nways menu, however,
that do similar things, but to the current topology scheme.

Jim Kellock.

lclark@us.ibm.com wrote:
> That jobby is there to reflect status that is set by various components
> of the Nways application. If you use the Fault Buster function in Nways,
> it should tell you what it is complaining about. That said, I know I have
> seen unwarranted snmp 'failures' reflected on the 2216s, even at V2.1.
> You will probably need to pursue it with Nways support. Here's how I
> explained it to the customer in one of my status documents (V1.2.3)
> = = = = = =
> 1) 2216s and the ATM topology application: the Nways ATM application is
>  having
>      trouble polling the 2216s. They show up red in the ATM topology, and
>  the red
>      ATM SAP card added by the application makes the 2216s yellow in the IP
>  map.
>      The code was updated recently on these boxes but did not help. To
>  prevent
>      the color problem, you can do this: Administer...CML Smit...Maintain..
>  Delete Agent..
>      type in the two devices (R2216A, R2216B). Then you will have to go to
>  the Nways
>      Device Manager topology, open the 2216 cluster where you will find two
>  blue
>      2216s; select them and Edit...Delete.. From THIS submap. Then Tools...
>      Application Transporter....Refresh PSM Display. This will get them
>  back green in
>      the Nways Device Manager topology. This will be good until the next
>  time all of
>      the daemons are stopped and restarted, I think. Or you can ignore the
>  color of the
>      2216s unless it affects the lines to the remote sites, in which case
>  you will see it
>      reflected in the color of the lines.
>  = = = = =
> Check out the support web site - maybe they've posted a solution by now.
> http://www.networking.ibm.com/support/products.nsf/support/home?OpenDocument
> Cordially,
> Leslie A. Clark
> IBM Global Services - Systems Mgmt & Networking
> Detroit
> danny@UK.IBM.COM@tkg.com on 09/07/2000 08:33:20 AM
> Please respond to IBM NetView Discussion <nv-l@tkg.com>
> Sent by:  owner-nv-l@tkg.com
> To:   nv-l@tkg.com
> cc:
> Subject:  [NV-L] ATM SAP Port - the wrong colour
> Hi All
> We have a NetView 6.0.1 installation on AIX 4.3.3 with Nways 2.1. The map
> is showing lots of ATM SAP Port symbols on a variety of IBM 2210 and 2216
> routers.
> On most of the routers, the colour of the symbol is green. However, on some
> of them it is red or yellow. This does not make sense as the interface that
> is related to the ATM SAP Port is green.
> If we Acknowledge the ATM SAP Port and then Unacknowledge it, the status
> changes to green. However, if we restart the GUI, the status of all of
> these ATM SAP Port symbols changes back to red (or yellow) again.
> Has anyone worked out how to fix this feature?
> Danny Williams
> ITS SB Tivoli
> Certified AIX Specialist - (ATE, ASP + HACMP)
> IBM Global Services
> E-mail: danny@uk.ibm.com
> Tel: 665520 (01926-465520)
> MOBX: 275520 (07967-275520)
> _________________________________________________________________________
> NV-L List information and Archives: http://www.tkg.com/nv-l

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