Well, then Christina, you will have to call Support. You have no choice.
First, readcore is available only on AIX as I said. Since you did not
mention that you were on Solaris, we all assumed that you were on AIX,
since 80% of the NetView customers are. There is a core -reading utility
for Solaris called "readcoreg" but it is not shipped with the Solaris
version because it must be run in conjunction with gbd, which must be
compiled and sent to you, unless you have downloaded it for use with the
gcc compiler already. Open Source rules prevent us from shipping gdb with
NetView, and also from shipping readcoreg which loads it. So the bottom
line here is that only Support can help you read this core unless you have
C++ programming staff in house who are already using gdb or its full-screen
GUI version, ddd.
Second, unless you remind us when you post that you are down-level, we all
assume that you are current, which means you are at 6.0.2. That is the
advice you will get from Support about your core. They will tell you to
apply 6.0.2. Many netmon cores at the 6.0 level are fixed at 6.0.2. And
that is the level you need to be at in order for Support to help you if
this particular one re-occurs after you apply 6.0.2. Cores have many
causes but on thing is certian -- without a code update from Support there
is nothing you can do to avoid them.
You and your boss must understand that no one can help you if you do not
stay current with the required maintenance.
James Shanks
Level 3 Support
Tivoli NetView for UNIX and NT
Tivoli Software
IBM Software Group
Please note that my new id is jshanks@us.ibm.com
"Alvarez Lavin, Cristina" <calvarezl@iberdrola.es>@tkg.com on 09/27/2001
07:13:29 AM
Please respond to IBM NetView Discussion <nv-l@tkg.com>
Sent by: owner-nv-l@tkg.com
To: IBM NetView Discussion <nv-l@tkg.com>
cc:
Subject: RE: [NV-L] How can I read a core?
Thanks James, but my problem is much more easy, the operation guys didn`t
take note of the exit status. The boss has heard about the netmon failure,
and I need to explain him what happened.
Where can I find information about what happened?
I thought the core was a good idea...
Certainly, were on Netview 6.0 on solaris and cant find the readcore.
-----Mensaje original-----
De: James Shanks [mailto:SHANKS@us.tivoli.com]
Enviado el: jueves 27 de septiembre de 2001 12:21
Para: IBM NetView Discussion
Asunto: RE: [NV-L] How can I read a core?
Christina,
You have to have it. readcore is shipped with NetView on AIX platforms and
has been since late in Version 5.1.
It is not is your normal path, /usr/OV/bin, but in /usr/OV/service. Please
look again. To use it, you
must first also have installed the native AIX tool, dbx, which readcore
uses to read the core. That is in /usr/bin.
Can't find it? Get out your AIX media and install it. Last time I did it,
it was in bos.adt.debug,
and you need to install via SMIT:
Base Application Development Debuggers
Base Application Development Libraries
Base Application Development Toolkit
Then you can run /usr/OV/service/readcore and call Support.
Why call Support? Because even after you format the core.report it won't
mean very much unless you have the source code
code for netmon to look at. If you insist on trying to debug it yourself,
a
better way is to run the full netmon trace
(issue netmon -M -1 from the command line) and wait for it to core again.
Then look at the netmon.trace file to see what the
last thing it was doing when it died. But if the problem is internal to
netmon, you will have to call Support anyway,
because only they can give you a new executable which resolves the problem.
But you will have a much easier time
communicatring your problem to Support if you already have a core.reprot
and
a netmon.trace.
Hope this helps
James Shanks
Level 3 Support
Tivoli NetView for UNIX and NT
Tivoli Software
IBM Software Group
Please note that my new id is jshanks@us.ibm.com
"Alvarez Lavin, Cristina" <calvarezl@iberdrola.es>@tkg.com on 09/27/2001
05:48:45 AM
Please respond to IBM NetView Discussion <nv-l@tkg.com>
Sent by: owner-nv-l@tkg.com
To: IBM NetView Discussion <nv-l@tkg.com>
cc:
Subject: RE: [NV-L] How can I read a core?
Bad luck!
we haven`t that tool in our Netview server, is it posible to take it from
the web?
or Does anybody want to share it with us?
Thanks, Cristina Alvarez.
-----Mensaje original-----
De: BAUDOUX BERNARD [mailto:bernard.baudoux@fortisbank.com]
Enviado el: jueves 27 de septiembre de 2001 11:20
Para: 'IBM NetView Discussion'
Asunto: RE: [NV-L] How can I read a core?
There is a tool for that : /usr/OV/service/readcore
syntax :
/usr/OV/service/readcore <corefile>
it creates a file (core.report) in your current directory
good luck.
Bernard Baudoux
Phone: +32 (0)2/565.24.68
e-mail : bernard.baudoux@fortisbank.com
> -----Original Message-----
> From: Alvarez Lavin, Cristina [SMTP:calvarezl@iberdrola.es]
> Sent: Thursday, 27 September, 2001 11:09
> To: Lista de Netview (E-mail)
> Subject: [NV-L] How can I read a core?
>
> Hi again
> a short question, How can I read the /usr/OV/PD/cores/netmon/core. It`s
> full of strange symbols using vi. As anybody a program to read it?.
>
> Our netmon stoped last night and we can't find why it stoped?
> No entry in netmon.trace and no way to read the
> /usr/OV/PD/cores/netmon/core
> Any suggestion?
>
> Cristina Alvarez.
>
>
>
>
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