Re: End of Service/End of Life for NetView Version 4 and others

To:	nv-l@lists.tivoli.com
Subject:	Re: End of Service/End of Life for NetView Version 4 and others
From:	"James Shanks" <jshanks@us.ibm.com>
Date:	Fri, 30 Nov 2001 08:53:04 -0500

This is a multipart message in MIME format.

Thanks to Steve for publishing the URL for the end-of-service matrix, but 
it won't answer the original question about Version 4, since it only deals 
with recent releases, and is only updated quarterly.

Version 4 went out of support in all geographies except Asia/Pacific at 
the end of November 1998.  Today marks the third anniversary of that date.
So for US customers, Version 4 has been out of support for three years.
Version 4 was supported in Asia/Pacific until May of this year, because 
Version 5 was not translated into Japanese, though Version 6 is, and IBM 
policy required that the old translated version remain in service for 1 
year after the new version became available.  That deadline passed then of 
May for this year.

FYI: Version 5.0 went out of support everywhere 05/09/2001 (it should have 
been withdrawn earlier but was overlooked because it had no service).
Version 5.1 will go out of support by the end of  January  2002  (about 60 
days),
and Version 6.0 will go out of support in all geographies except 
Asia/Pacific  10/26/2002.
This latter date was announced in the 7.1 announcement letter. 

Plan your migrations now.

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group
 





Stephen Hochstetler/Austin/IBM@IBMUS
Sent by: owner-nv-l@tkg.com
11/29/2001 05:59 PM
Please respond to IBM NetView Discussion

 
        To:     IBM NetView Discussion <nv-l@tkg.com>
        cc: 
        Subject:        Re: [NV-L] End of Service/End of Life for NetView 
Version 4

 

http://www.tivoli.com/support/dbcert/eos_dates.html

Kind regards,
Stephen Hochstetler              shochste@us.ibm.com
International Technical Support Organization  - Austin
Office - 512-436-8564                      FAX - 512-436-8701

ITSO redbooks at  http://www.redbooks.ibm.com


  
                    jdennison@tc.f  
                    aa.gov (Jeff         To:     nv-l@tkg.com   
                    CTR Dennison)        cc:  
                    Sent by:             Subject:     [NV-L] End of 
Service/End of Life for 
                    owner-nv-l@tkg        NetView Version 4   
                    .com  
  
  
                    11/29/2001  
                    04:58 PM  
                    Please respond  
                    to IBM NetView  
                    Discussion  
  
  



     Is there a web site listing end of support/service/life dates for
     NetView products.  In particular, I need to justify uplevel of our
     current Version 4 to a newer version for management.

     Thank you
_________________________________________________________________________
NV-L List information and Archives: http://www.tkg.com/nv-l



_________________________________________________________________________
NV-L List information and Archives: http://www.tkg.com/nv-l

Thanks to Steve for publishing the URL for the end-of-service matrix, but it won't answer the original question about Version 4, since it only deals with recent releases, and is only updated quarterly.

Version 4 went out of support in all geographies except Asia/Pacific at the end of November 1998. Today marks the third anniversary of that date.
So for US customers, Version 4 has been out of support for three years.
Version 4 was supported in Asia/Pacific until May of this year, because Version 5 was not translated into Japanese, though Version 6 is, and IBM policy required that the old translated version remain in service for 1 year after the new version became available. That deadline passed then of May for this year.

FYI: Version 5.0 went out of support everywhere 05/09/2001 (it should have been withdrawn earlier but was overlooked because it had no service).
Version 5.1 will go out of support by the end of January 2002 (about 60 days),
and Version 6.0 will go out of support in all geographies except Asia/Pacific 10/26/2002.
This latter date was announced in the 7.1 announcement letter.

Plan your migrations now.

James Shanks
Level 3 Support for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group

Stephen Hochstetler/Austin/IBM@IBMUS
Sent by: owner-nv-l@tkg.com

11/29/2001 05:59 PM
Please respond to IBM NetView Discussion

To: IBM NetView Discussion <nv-l@tkg.com>
cc:
Subject: Re: [NV-L] End of Service/End of Life for NetView Version 4

http://www.tivoli.com/support/dbcert/eos_dates.html

Kind regards,
Stephen Hochstetler shochste@us.ibm.com
International Technical Support Organization - Austin
Office - 512-436-8564 FAX - 512-436-8701

ITSO redbooks at http://www.redbooks.ibm.com

jdennison@tc.f
aa.gov (Jeff To: nv-l@tkg.com
CTR Dennison) cc:
Sent by: Subject: [NV-L] End of Service/End of Life for
owner-nv-l@tkg NetView Version 4
.com

11/29/2001
04:58 PM
Please respond
to IBM NetView
Discussion

Is there a web site listing end of support/service/life dates for
NetView products. In particular, I need to justify uplevel of our
current Version 4 to a newer version for management.

Thank you
_________________________________________________________________________
NV-L List information and Archives: http://www.tkg.com/nv-l

_________________________________________________________________________
NV-L List information and Archives: http://www.tkg.com/nv-l

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