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RE: [nv-l] Root cause analysis (was Netview 7.1.1 for AIX)

To: nv-l@lists.tivoli.com
Subject: RE: [nv-l] Root cause analysis (was Netview 7.1.1 for AIX)
From: "Leslie Clark" <lclark@us.ibm.com>
Date: Tue, 26 Mar 2002 09:36:36 -0500
This is a big subject, and you might review the archives as well
as the product manuals. The archives are at
http://www.vk.net/tivoli/Netview-List.nsf/main?openview
The manuals are installed on your system.

There are a number of things you can do, within Netview, or within TEC, if
you
have it, or in another event correlation system if you have one of those.

With just Netview, the RFI function (Router Fault Isolator) suppresses
events from downstream nodes, so that the failure event you get is
likely to be the significant one. For this to work, you must be managing
all devices that provide routes to the edge subnets.

If you are getting false alarms about end nodes, you can do a couple
of things. You can tune the timeout/retires for status polling until you
don't get false alarms any more. And you can configure Data
Collection & Thresholding to monitor interface utilization and
CPU utilization, and  error rates on intervening routers, setting
thresholds that
coincide with false alarms. You can configure the core devices to
send Link Up/Down traps. When you have all of these events before you,
you can draw your own human correlation.

And there is the Ruleset Editor that lets you correlate any kind of
event in any way you like. You do have to know what you want. Watching
those other events for a while will tell you what is significant in your
network.

What there is not, is a magic switch to do it all for you, and I
am personally suspicious of any product that claims to have one.


Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit



                                                                                
            
                    Abadir                                                      
            
                    Hany-O10544            To:     James 
Shanks/Raleigh/IBM@IBMUS           
                    <hany.abadir@mot       cc:     "'nv-l@lists.tivoli.com'"    
            
                    orola.com>              <nv-l@lists.tivoli.com>             
            
                                           Subject:     RE: [nv-l] Netview 
7.1.1 for AIX    
                    03/25/02 07:05                                              
            
                    PM                                                          
            
                                                                                
            
                                                                                
            



All:
Is there any way to let NetView define the root cause when an Endpoint is
down
So that we can analyze from where we get the problem e.g. router is down or
network problem or busy traffic .. some thing like that.

Thanks!




-----Original Message-----
From: James Shanks [mailto:jshanks@us.ibm.com]
Sent: Monday, March 25, 2002 12:49 PM
To: nv-l@lists.tivoli.com
Subject: Re: [nv-l] Netview 7.1.1 for AIX


NetView 7.1.1 will be generally available April 12, 2002.
You don't need a CD number and in any case, you could not order just one
CD.   You just use the product number 5698-NVW  and specify 7.1.1 as the
release.  NetView 7.1.1 like NetView 7.1 contains several CDs.

I don't know if the ordering facility is accepting orders yet, but you
could just send a note to "swdist@tivoli.com" and try ordering it.  It's
free if you have a current maintenance contract.  Just tell them what you
want plus the usual IBM ordering info, your customer number (the one you
used to buy 7.1 or your current maintenance contract), your company name
and shipping address, and a contact name and phone number.  That usually
does it in North America.  If they aren't accepting orders for it, or
there is some problem with your contract, they will let you know.   That's
how it has worked in the past.


James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group






"Brian Green" <brian.green@cgi.ca>
03/25/2002 01:34 PM


        To:     "Netview Mailing List" <nv-l@lists.tivoli.com>
        cc:
        Subject:        [nv-l] Netview 7.1.1 for AIX



I am starting to see references to this - is it in fact available now?  If
so, does anyone have the CD part number for the upgrade from 7.1?

Thanks,

Brian


Brian W. Green
Consultant
CGI InfoSec COE
CGI Information Systems and Management Consulting
275 Slater Street, 14th Floor
Ottawa, Ontario
K1P 5H9
(613) 234-2155
brian.green@cgi.ca


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