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[nv-l] Invitation: IBM Tivoli NetView Support Technical Exchange - NetV

To: nv-l@lists.tivoli.com
Subject: [nv-l] Invitation: IBM Tivoli NetView Support Technical Exchange - NetView Integration with the Tivoli Data Warehouse
From: Inge Halvorsen <ihalvors@us.ibm.com>
Date: Tue, 5 Aug 2003 15:00:07 -0400
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To all on the NetView Mailing List,

      Tivoli Support Technical Exchange:
      "Expand your technical understanding of your current Tivoli products,
      in a convenient format hosted by Tivoli Support Engineers. This
      program will provide support discussions containing product
      information, trouble-shooting tips, common issues, problem solving
      resources and other Support recommendations. Tivoli Engineers
      presenting the topic will provide subject matter expert direction and
      value as Exchange leaders. By participating in the Exchange, we
      expect to add to your ability to manage your Tivoli products with
      increased effectiveness."

      To learn more about Tivoli's Support Technical Exchange please go to:
      http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html



      Upcoming NetView Support Technical Exchange:
      On Tuesday, August 12th, 1:00 EST, Gareth Holl of IBM Tivoli NetView
      Support will be presenting technical information on NetView
      Integration with the Tivoli Data Warehouse.  This presentation will
      cover the integration of NetView with Tivoli Data Warehouse for the
      purpose of device availability reporting.   The presentation will be
      given via a conference call.  Questions and Answers will be available
      at the end of the presentation.

      To register to attend, please go to the Tivoli Support Technical
      Exchange website:
      http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html


      Upon registration you will be asked for the following information:
      name, email address, company name, title, phone number, and number of
      attendees.

      One to two days before the Exchange a notification will be sent to
      you providing the information needed to participate.


            Materials:
            Education Material to be presented will be sent to
      participating customers prior to the Exchange by the Support
      Technical Exchange      Admin.

            Communication:
            Gareth Holl of IBM Tivoli NetView Support will be delivering
      the presentation.

            Presentation Delivery:
            Conference call information will be sent to participating
      customers prior to the Exchange by the Support Technical Exchange
      Admin.

            Customer Interaction:
            Customers will have the opportunity to ask questions at the end
      of the presentation.

            Agenda:
            - Introduction
            - Pieces of the Puzzle
            - Installing a Tivoli Enterprise Data Warehouse Environment
            - Installing & Configuring the NetView Warehouse Integration
Pack
            - NetView Availability Database information
            - Installing the NetView Warehouse Enablement Pack (ETLs)
            - Configuring and Troubleshooting ETLs
            - Reports

            Schedule:
            Tuesday, August 12th, 1:00 EST


Interest in future NetView Support Technical Exchanges:
If you are interested in getting a reminder of upcoming future NetView
STE's please send me an e-mail with your request.
I will add you to my current  mailing list of NetView customers to whom I
send reminders.




Regards,
Inge Halvorsen

Teamlead, IBM Software Support for IBM Tivoli NetView
e-mail: ihalvors@us.ibm.com

Expand your Tivoli product knowledge by participating in Support Technical
Exchange. Sign up today!
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html

"Need help with Tivoli Software Products?"
http://www-3.ibm.com/software/sysmgmt/products/support/





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