To all on the NetView Mailing List,
Tivoli Support Technical Exchange:
"Expand your technical understanding of your current Tivoli products,
in a convenient format hosted by Tivoli Support Engineers. This
program will provide support discussions containing product
information, trouble-shooting tips, common issues, problem solving
resources and other Support recommendations. Tivoli Engineers
presenting the topic will provide subject matter expert direction and
value as Exchange leaders. By participating in the Exchange, we
expect to add to your ability to manage your Tivoli products with
increased effectiveness."
To learn more about Tivoli's Support Technical Exchange please go to:
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html
Upcoming NetView Support Technical Exchange:
On Tuesday, August 12th, 1:00 EST, Gareth Holl of IBM Tivoli NetView
Support will be presenting technical information on NetView
Integration with the Tivoli Data Warehouse. This presentation will
cover the integration of NetView with Tivoli Data Warehouse for the
purpose of device availability reporting. The presentation will be
given via a conference call. Questions and Answers will be available
at the end of the presentation.
To register to attend, please go to the Tivoli Support Technical
Exchange website:
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html
Upon registration you will be asked for the following information:
name, email address, company name, title, phone number, and number of
attendees.
One to two days before the Exchange a notification will be sent to
you providing the information needed to participate.
Materials:
Education Material to be presented will be sent to
participating customers prior to the Exchange by the Support
Technical Exchange Admin.
Communication:
Gareth Holl of IBM Tivoli NetView Support will be delivering
the presentation.
Presentation Delivery:
Conference call information will be sent to participating
customers prior to the Exchange by the Support Technical Exchange
Admin.
Customer Interaction:
Customers will have the opportunity to ask questions at the end
of the presentation.
Agenda:
- Introduction
- Pieces of the Puzzle
- Installing a Tivoli Enterprise Data Warehouse Environment
- Installing & Configuring the NetView Warehouse Integration
Pack
- NetView Availability Database information
- Installing the NetView Warehouse Enablement Pack (ETLs)
- Configuring and Troubleshooting ETLs
- Reports
Schedule:
Tuesday, August 12th, 1:00 EST
Interest in future NetView Support Technical Exchanges:
If you are interested in getting a reminder of upcoming future NetView
STE's please send me an e-mail with your request.
I will add you to my current mailing list of NetView customers to whom I
send reminders.
Regards,
Inge Halvorsen
Teamlead, IBM Software Support for IBM Tivoli NetView
e-mail: ihalvors@us.ibm.com
Expand your Tivoli product knowledge by participating in Support Technical
Exchange. Sign up today!
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html
"Need help with Tivoli Software Products?"
http://www-3.ibm.com/software/sysmgmt/products/support/
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*NOTE*
This is not an Offical Tivoli Support forum. If you need immediate
assistance from Tivoli please call the IBM Tivoli Software Group
help line at 1-800-TIVOLI8(848-6548)
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