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RE: [nv-l] Garbage attached to list post (was RE: [nv-l] Managing device

To: "'James Shanks'" <jshanks@us.ibm.com>, "'Zlatko Krastev'" <acit@attglobal.net>
Subject: RE: [nv-l] Garbage attached to list post (was RE: [nv-l] Managing devices via their web interface)
From: "Ken Viola" <kviola@cpcug.org>
Date: Sat, 16 Aug 2003 11:04:59 -0400
Cc: <nv-l@lists.tivoli.com>, <nv-l-owner@lists.tivoli.com>
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James,
 
The nv-l-owner has been informed but Bernard's emails are still coming through this morning. I don't know what the source of the problem is, but the nv-l-owner should be able to block further transmission of this email without blocking Bernard's other emails. See the EZMLM faq and manual, for example:
 

"8.3 Restricting posts based on the Subject line.

ezmlm-reject(1) is by default configured to reject posts with empty subject (``-s'' switch) or with a subject that consists of only an administrative command word (``-c'' switch), such as ``subscribe''. To remove these restrictions, use the ezmlm-reject(1) ``-S'' and ``-C'' switch, respectively. You can also into DIR/editor before the ezmlm-send(1) line add:

        | grep -i 'subject:' | grep -if DIR/bad_words >/dev/null && \
                {echo "bad words found"; exit 100; }
to reject messages that have a line matching ``Subject:'' followed by any bad word listed in DIR/bad_words."
 
The url: http://www.ezmlm.org/faq-0.40/index.html provides many options that can be used to stop this problem.
 
I believe I have previously notified the correct persons needed to remedy this with the following information. I also don't believe Bernard is responsible for the looping and I apologize if I have expressed an attitude that may have been a bit terse. The problem does need to be fixed very quickly, however.
 
Sent: Thursday, August 14, 2003 8:08 AM
To: 'jane.curry@skills-1st.co.uk'; 'nv-l-help@lists.tivoli.com'; 'nv-l-owner@lists.tivoli.com'
Cc: 'Andrew.Findlay@skills-1st.co.uk'; Ken Viola (kviola@cpcug.org)
Subject: Please stop email abuse from Bernard Baudoux @ fortisbank.com immediately!
 
Please see the header information below:
Received: from e6.ny.us.ibm.com (e6.ny.us.ibm.com [32.97.182.106])
by cpcug.org (8.11.6d2/8.11.6) with ESMTP id h7EAKLD07246
for <kviola@cpcug.org>; Thu, 14 Aug 2003 06:20:21 -0400 (EDT)
Received: from northrelay02.pok.ibm.com (northrelay02.pok.ibm.com [9.56.224.150])
by e6.ny.us.ibm.com (8.12.9/8.12.2) with ESMTP id h7EAKDkh229078
for <kviola@cpcug.org>; Thu, 14 Aug 2003 06:20:13 -0400
Received: from mailman.tivoli.com (d01av02.pok.ibm.com [9.56.224.216])
by northrelay02.pok.ibm.com (8.12.9/NCO/VER6.6) with SMTP id h7EACprB010104
for <kviola@cpcug.org>; Thu, 14 Aug 2003 06:12:52 -0400
Received: (qmail 2923 invoked by uid 57); 13 Aug 2003 16:15:22 -0000
Mailing-List: contact nv-l-help@lists.tivoli.com; run by ezmlm
Precedence: bulk
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Delivered-To: mailing list nv-l@lists.tivoli.com
Received: (qmail 2701 invoked from network); 13 Aug 2003 16:15:16 -0000
MIME-Version: 1.0
Date: Wed, 13 Aug 2003 11:14:47 -0500
X-Priority: 3 (Normal)
X-Mailer: GWAVA Archive Mailer
Content-Type: multipart/mixed;
boundary="----=_NextPart_078_49a0_f1a14143.b1e61b48_.MIX"
X-Charset: US-ASCII
To: jane.curry@skills-1st.co.uk, nv-l@lists.tivoli.com
Subject: =?US-ASCII?Q?RE:_[nv-l]_Managing_devices_via_their_?=
=?US-ASCII?Q?web_interface?=
X-UIDL: GlL"!Yn^"!-dC!!jYb!!
 
Please stop the enormous amount of emails of large size to the nv-l list. It is clogging up my email server and private accounts. Please drop all emails from Bernard immediately!
The following are examples of what is being sent.
 
From Subject Received Size
bernard.baudoux@fortisbank.com RE: [nv-l] Managing devices via their web interface Thu 8/14/2003 12:00 AM 1 MB
From Subject Received Size
bernard.baudoux@fortisbank.com RE: [nv-l] Managing devices via their web interface Thu 8/14/2003 1:08 AM 2 MB
 
Thank you,

Ken Viola

I hope a solution is in the works and this thread can be closed.
 
Best regards,
Ken Viola

 

-----Original Message-----
From: James Shanks [mailto:jshanks@us.ibm.com]
Sent: Friday, August 15, 2003 8:51 AM
To: Zlatko Krastev
Cc: nv-l@lists.tivoli.com; nv-l-owner@lists.tivoli.com
Subject: Re: [nv-l] Garbage attached to list post (was RE: [nv-l] Managing devices via their web interface)


All I wanted to do was to indicate that Bernard should not be flamed for this incident.  Neither he nor his company is responsible for what happened.
If you have suggestions about how the nv-l list should be handled, they should be sent to the list owner, which is not me.
Only the owner could implement such changes, if anyone can, using the software he has available at the moment.
Try  nv-l-owner@lists.tivoli.com.

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group



"Zlatko Krastev" <acit@attglobal.net>

08/14/2003 06:29 PM

       
        To:        James Shanks/Raleigh/IBM@IBMUS
        cc:        nv-l@lists.tivoli.com
        Subject:        [nv-l] Garbage attached to list post (was RE: [nv-l] Managing devices via their web interface)



As the mail server serving the list is striping down all "Received:"
headers I cannot investigate the actual source of the offending message.
The only source is (unreliable) "From:" header.
But mailer-identification header also came through and had the value of
"Internet Mail Service (5.5.2654.52)". This ought to explain why even the
first (short) message instead of actual zip-file attachment was delivered
in my Lotus Notes with nearly useless file named "attkjuba.dat". The
question why I receive such garbage only from Exchange users is
rhetorical.

16 months ago I've complained on tme10 list about couple of posts/replies
with large files attached. As result the list-owner set a limit on the
message size. Since then tme10 is just fine.

On ADSM-L list the things are even better:
-       list server does not stripe the headers and the investigation who
is retransmitting particular message can be performed.
-       list distribution application is a lot smarter and compares new
messages with recently distributed ones, effectively eliminating
duplicates!!!

Probably you cannot move the list to VM, but message size limit ought to
be easy to implement.

Zlatko Krastev
IT Consultant






James Shanks <jshanks@us.ibm.com>
14.08.2003 23:52


       To:     nv-l@lists.tivoli.com
       cc:
       Subject:        RE: [nv-l] Managing devices via their web interface



Folks,
I don't believe that it was Bernard's mail server that was at fault here.
True, he inadvertently caused the problem by adding attachments to his
note to the list, but it was not his mail server that kept returning them.
Rather some other person subscribed to the list had a server which
returned the original note, complete with its attachments, back to the
list, after having added other attachments of its own indicating that it
did not like getting the original ones.     Since this was posted to the
list, the list then sent that out to all subscribers, including the server
which returned the fist note.  It promptly returned the second and the
cycle continued.  I don't know what ultimately stopped it.  Perhaps that
server is now blocking mail for that user; I don't know.  But  I do know
that I looked at the extended addressing in some of the notes I got and I
think I know whose mail server it was , and it was not Bernard's.  I won't
point fingers on the list but I will say that we should all avoid
attaching anything for just this reason.  If you want to share files, you
should do it directly and not thru the list.!  It's just not set up for
this, and apparently neither are some of the other subscribers.


James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group

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