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[nv-l] Tivoli Support Technical Exchange - IBM Tivoli NetView 7.1.4

To: nv-l@lists.us.ibm.com
Subject: [nv-l] Tivoli Support Technical Exchange - IBM Tivoli NetView 7.1.4
From: Inge Halvorsen <ihalvors@us.ibm.com>
Date: Wed, 21 Jan 2004 11:11:31 -0500
Delivery-date: Wed, 21 Jan 2004 16:38:32 +0000
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Upcoming NetView Support Technical Exchange:
On Tuesday, January 27th, 11:00 AM EST, Bruce Freedman of IBM Tivoli NetView Support will be presenting technical information on IBM Tivoli NetView 7.1.4.  The presentation includes an overview of new function, NetView/TEC integration and First Failure Data Capture (FFDC).   Please see the Agenda below.  The presentation will be given via a conference call.  A Question and Answer time will be made available.

To register to attend, please go to the Tivoli Support Technical Exchange website:  
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html

Upon registration you will be asked for the following information:  name, email address, company name, title, phone number, and number of attendees.

One to two days before the Exchange a notification will be sent to you providing the information needed to participate.



       Materials:

       Education Material to be presented will be sent to participating customers prior to the Exchange by the Support Technical Exchange Admin.
       

        Communication:
       Bruce Freedman of IBM Tivoli NetView Support will be delivering the presentation.

       Presentation Delivery:

       Conference call information will be sent to participating customers prior to the Exchange by the Support Technical Exchange Admin.  


       Customer Interaction:

       Customers will have the opportunity to ask questions.

       Agenda:

       - NetView Users Group and NetView List Server

        - Supported Platforms and Databases
                  - NetView 7.1.4 Documentation
                - Installation and Migration
                - What’s new in NetView 7.1.4
                - Questions

                Schedule:
               Tuesday, January 27th, 11:00 AM EST




Tivoli Support Technical Exchange:
"Expand your technical understanding of your current Tivoli products, in a convenient format hosted by Tivoli Support Engineers. This program will provide support discussions containing product information, trouble-shooting tips, common issues, problem solving resources and other Support recommendations. Tivoli Engineers presenting the topic will provide subject matter expert direction and value as Exchange leaders. By participating in the Exchange, we expect to add to your ability to manage your Tivoli products with increased effectiveness."

To learn more about Tivoli's Support Technical Exchange please go to:
http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html



Regards,
Inge Halvorsen

Teamlead, IBM Software Support for Tivoli NetView
Office: (919) 254 - 2197     e-mail: ihalvors@us.ibm.com

Expand your Tivoli product knowledge by participating in Support Technical Exchange. Sign up today!                       http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.html

"Need help with Tivoli Software Products?"
http://www-3.ibm.com/software/sysmgmt/products/support/
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