Hi John,
I'm not aware of any out-of-the-box integration for Ack'ing in NetView
and getting automatic ACKs in TEC. The simple (but I suspect WRONG
answer) is to forward NetView ACK TRAPs to TEC. I think you will find
these are unconfigured by default in both trapd.conf and in TEC_ITS.rls.
The reason I suspect it is wrong (or at least, not quite right!) is that
this is what TEC sends to NetView in the Synchronization rules in
netview.rls - you would then end up forwarding the ACK TRAP back to TEC
again........ Perhaps with an extra rule in TEC that filters this ACK
TRAP out if it is a recent status change??? You'd then need a simple
TEC rule that changed the status of all recent events from the same node
/ interface, to ACK.
Just thinking off the top of my head....... anyone else?
Cheers,
Jane
John Altman wrote:
Does anyone have the Netview and TEC integration working where you can
acknowlege devices within netview and have them update the TEC console with
the acknowledgement? I have it working where we can acknowledge an event
from the TEC and it will update the netview maps, but not both ways.
John M. Altman III
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