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RE: [nv-l] Authentication failures coming Netview - Resolved

To: nv-l@lists.us.ibm.com
Subject: RE: [nv-l] Authentication failures coming Netview - Resolved
From: George deSocio <desocio@us.ibm.com>
Date: Fri, 7 Jan 2005 12:14:07 -0500
Delivery-date: Fri, 07 Jan 2005 17:14:40 +0000
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We noticed the port number (from port) on the snmpget was changing for each request, and that the request was hourly.
If it's netmon, status polling it doesn't change.  netmon usually uses the same from port number.  If it's snmpCollect it changes with each request.  So it looked like a collection from the sniffer trace.  That led to looking at periodic data gathering facilities like snmpCollect.

Regards,
Geo.

George deSocio
IBM Americas Support - Distributed Network Management
Dept 46-E1ZA
IBM B660  CC109
HWY 54 & 600 Park Offices
Research Triangle Park, NC  27709






"Treptow, Craig" <Treptow.Craig@principal.com>
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01/07/2005 09:12 AM
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RE: [nv-l] Authentication failures coming Netview - Resolved





No problem.  The tech on my PMR had me totally disable the snmpCollect.  The problem was still happening, so when he asked me if other products were installed, it made me think of the scripts we have running.  I checked those that are run from cron and found it running every hour.  Once I looked at the script and saw what it did, it was obvious.  
-----Original Message-----
From:
owner-nv-l@lists.us.ibm.com [mailto:owner-nv-l@lists.us.ibm.com]On Behalf Of Mark Sklenarik
Sent:
Thursday, January 06, 2005 6:24 PM
To:
nv-l@lists.us.ibm.com
Subject:
RE: [nv-l] Authentication failures coming Netview - Resolved


Craig,

Mind if I ask now you determined is was another script?  

I assume you stopped all of NetView, and the request were still be made with incorrect community name?


Mark F Sklenarik
IBM SWG Tivoli Solutions
Quality Assurance
 Business Impact Management and Event Correlation
Software Quality Engineer
IBM Corporation



"Treptow, Craig" <Treptow.Craig@principal.com>
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01/06/2005 09:40 AM
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RE: [nv-l] Authentication failures coming Netview - Resolved







I apologize.  This was self induced by a script that was running and I had completely forgot about.

-----Original Message-----
From:
owner-nv-l@lists.us.ibm.com [mailto:owner-nv-l@lists.us.ibm.com]On Behalf Of Treptow, Craig
Sent:
Wednesday, January 05, 2005 11:15 AM
To:
nv-l@lists.us.ibm.com
Subject:
RE: [nv-l] Authentication failures coming Netview


Thanks.  I have opened a PMR this morning.  I will update the list when I know more.

 

I appreciate all of your suggestions.

-----Original Message-----
From:
owner-nv-l@lists.us.ibm.com [mailto:owner-nv-l@lists.us.ibm.com]On Behalf Of Mark Sklenarik
Sent:
Wednesday, January 05, 2005 10:51 AM
To:
nv-l@lists.us.ibm.com
Subject:
Re: [nv-l] Authentication failures coming Netview



Hi Craig,

Sorry this is the first I have seen your reply.  

It appears there is a bug in NetView, your best option is to call IBM Support for future debug assistance.
I would have to start asking for netmon traces and ip traces, to determine when and why NetView is making request with incorrect community names.

So at the time of failure, the output from netmon -a 175 shows that NetView has the correct community name stored?


How many communities are listed in
/usr/OV/conf/communityNames.conf file?
Is the MaximumCommunityNames parameter set on /usr/OV/conf/netmon.conf? Only have to set this if more than the default of 6 communities are used.



Mark F Sklenarik
IBM SWG Tivoli Solutions
Quality Assurance
Business Impact Management and Event Correlation
Software Quality Engineer
IBM Corporation

"Treptow, Craig" <Treptow.Craig@principal.com>
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01/05/2005 09:48 AM
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Re: [nv-l] Authentication failures coming Netview









Hi.  I have lost your replies, so I'm replying to what I'm reading on the archives.

To Mark Sklenarik:

Yes, the device looks good in the xnmsnmpconf view.

There is nothing else on this machine except Netview, so I doubt something else is doing it, but I will take another look.

We do have /usr/OV/conf/communityNames.conf, and the strings being tried are listed in that file.

No, it was not trying public.

I did the netmon -a 160 and 175 commands.  The device looks fine in that output.

snmpCollect is not collecting from anything.


To James Robin:

Yes, this is a Cisco router and we gave these lines in the config:

snmp-server community XXXXXXX RO 80
snmp-server community YYYYYYY RW 81
snmp-server host 162.131.23.89 public
snmp-server host 162.131.38.61 public


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