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[nv-l] ISDN interface deleted /added problem

To: nv-l@lists.us.ibm.com
Subject: [nv-l] ISDN interface deleted /added problem
From: Nicolai Kildal <nki@dmdata.dk>
Date: Tue, 7 Jun 2005 15:41:43 +0200
Delivery-date: Tue, 07 Jun 2005 14:42:39 +0100
Envelope-to: nv-l-archive@lists.skills-1st.co.uk
Reply-to: nv-l@lists.us.ibm.com
Sender: owner-nv-l@lists.us.ibm.com
Hi

We are running Netview 7.1.4 (fixpack 3) on Linux Red Hat Enterprise 
Server 2.1. 
We are seeing a weird thing happening on our Netview server:

When a remote router fails over from its serial interface (primary 
connection) to its ISDN interface (backup connection) - we sometimes see, 
that Netview decides to delete the ISDN interface. 
The deleted interface only reappears when the next configuration poll 
occur or if we manually demand poll the device.

Here is an example from /usr/OV/log/trapd.log with our comments:

-- the serial interface goes down:
1117448852 3 Mon May 30 12:27:32 2005  router_NET N Backup line ACTIVE on 
interface Dialer1 (10.199.6.198)
1117448852 7 Mon May 30 12:27:32 2005  router_NET N Flags for Interface 
Dialer1 changed to " CONNECTED SERIAL_SEG ISDNBackup"
1117448852 3 Mon May 30 12:27:32 2005  router_NET N Interface Dialer1 up.
1117448852 3 Mon May 30 12:27:32 2005  router_NET N Interface Serial0/0 
down.
1117448852 3 Mon May 30 12:27:32 2005  router_NET N Router marginal.
1117448853 1 Mon May 30 12:27:33 2005  router_NET I Interface deleted: 
10.199.6.198 1117448853 2749 1059596

-- the serial interface comes up again:
1117449153 3 Mon May 30 12:32:33 2005  router_NET N Interface Serial0/0 
up.
1117449153 3 Mon May 30 12:32:33 2005  router_NET N Router Up.

-- we do a manual demand poll of the router:
1117449276 7 Mon May 30 12:34:36 2005  router_NET n Demand polling on node 
 router_NET.
1117449277 1 Mon May 30 12:34:37 2005  router_NET N Interface added: 2 
10.199.6.198 1117449277 2749 1061173
1117449278 3 Mon May 30 12:34:38 2005  router_NET N Backup line DORMANT on 
interface Dialer1 (10.199.6.198)
1117449278 7 Mon May 30 12:34:38 2005  router_NET N Flags for Interface 
Dialer1 changed to " CONNECTED SERIAL_SEG ADMIN_DOWN ISDNBackup"
1117449278 3 Mon May 30 12:34:38 2005  router_NET N Interface Dialer1 
Administrative Down.

The above router is SNMP managed via its loopback interface - which is 
reachable through the whole test - and the dialer interface ip address' 
range is added to the netmon.seed file using the "+" prefix.
We discovered the problem on fixpack 1 but an upgrade to fixpack 2 and 3 
didn't solve it.

Our primary concern with this behavior is, that the dialer interface 
potentially could go down without anyone noticing, during the time where 
it is missing in Netview.

Can anyone explain why this deletion/addition takes place ?


Best regards

Nicolai Kildal
Network Consultant
**************************************
DMdata a/s - An IBM Company
Bytoften 1, DK-8240 Risskov, Denmark
Phone: +45 8673 5413 / Mobile: +45 2560 5413 / Fax: +45 7013 4006
e-mail: nki@dk.ibm.com


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