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: Re: [NV-L] Problems with snmpwalk and status polling

To: Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>
Subject: : Re: [NV-L] Problems with snmpwalk and status polling
From: James Shanks <jshanks@us.ibm.com>
Date: Wed, 11 Oct 2006 11:50:47 -0400
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I am not at all certain what you are asking me. My earlier response was not based on knowledge of any particular fix in FP04. It was based on the fact that Support is seldom able to help people with bizarre problems unless the code is current, so that they can compare their own machines to that of the customer. And if there is a code problem, a fix can only be generated for the latest level of code. So anyone who hopes to get a strange problem resolved is almost surely going to have to install the latest level first.

The Release Notes for FixPack 4 for Windows will list all the new fixes included in it over FixPack 3. You can obtain the Release Notes from the same site you download the FixPack from, which may be different in some locations than from others.

I don't know of any particular fixes for client/server operation in FP04, but it is not a new feature.
Client/server operation has been a standard feature of NetView 7.1 since the beginning. You must install the server as a server (you click that button during the installation) rather than as "standalone" and install the client as a client. You must also map the network drive of /usr/ on the server to the client machine. Other setup details are found in the NetView for Windows User's Guide. You can obtain an updated copy here:
http://publib.boulder.ibm.com/infocenter/tivihelp/v3r1/index.jsp?toc=/com.ibm.itnetview.doc/toc.xml

James Shanks
Level 3 Support for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp
Inactive hide details for "Denis PIAROTAS" <denis.piarotas@rte-france.com>"Denis PIAROTAS" <denis.piarotas@rte-france.com>


          "Denis PIAROTAS" <denis.piarotas@rte-france.com>
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          10/11/2006 10:40 AM
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Réf. : Re: [NV-L] Problems with snmpwalk and status polling


Hi James,

I read this post with a great interest : what is for you the difference (I mean the correcting points) between FP3 and Fix Pack 4 for this 7.1.4 version with OS Windows ? The use is the GUI on the server and the web console on an another workstation ?

May it correct particularly an object discovery problem ?

Best regards,

Denis


James Shanks <jshanks@us.ibm.com>
Envoyé par : nv-l-bounces@lists.ca.ibm.com

11/10/2006 15:17
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cc : (ccc : Denis PIAROTAS/CN2I/GRT/FR)

Objet : Re: [NV-L] Problems with snmpwalk and status polling







Did you try just closing the GUI and restarting it?  That's the first thing
I would do.  Since your client is working, that means the daemons
underneath are working and you don't need a restart of them.

Then I would go to \usr\ov\log\nv.log and look for error messages,
especially ones about ipmap bailout or other failures.

Try snmpwalk from a command window.  It has a -d option you can specify
which will hex dump what it is doing to the window.  You can see the host
and the community name it's using and so on.

And if you are not on FixPack 4 already, I would make plans to get there
soon, in case you cannot resolve this on your own and need the assistance
of IBM Support.

HTH,

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp


                                                                         
           "Marcelo Zacchi"                                              
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           10/11/2006 08:53          [NV-L] Problems with snmpwalk and  
           AM                        status polling                      
                                                                         
                                                                         
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Dear Members,

I am having some problems with Netview 7.1.4 (Windows box) regarding the
ping test window and the snmpwalk command.
Today is the third day that I arrived at work to find my netview with a
strange problem: Some objects appear as DOWN on the map and, when I try to
test them the test window does not open! My next step was to try the
snmpwalk, and I noticed that it didn't work either. It's not like an usual
'no response' behavior, it seems like snmpwalk is not eve trying to reach
the host (any host actually).
The most bizarre thing is that the client that is connected to this server
is working perfectly, showing interfaces in the correct status and opening
the test window.
I know for sure that if I ovstop/start the server things will return to
normal, but I would like to know if anyone knows how to avoid this from
happening or what's causing this problem.

Thanks in advance,
Marcelo Zacchi
Siemens Brazil_______________________________________________
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