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[NV-L][TEC 3.9] NetView/TEC integration rules

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Subject: [NV-L][TEC 3.9] NetView/TEC integration rules
From: <Blane.Robertson@capgeminienergy.com>
Date: Mon, 2 Jul 2007 15:44:28 -0500
Delivery-date: Mon, 02 Jul 2007 21:48:57 +0100
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Thread-topic: [NV-L][TEC 3.9] NetView/TEC integration rules

Good day, Happy NetView-ers!

 

I’m in the process of performing a new install of NV715 for my new employer, and want to take a poll and ask your learned opinions.

 

So, what is the rest of the world doing with the rule that comes with TEC for all those events that come from NetView?  At my previous employer, we filtered at NetView, and only sent the events we would action on (read – we didn’t use the default rule at all).  That said, I don’t have the particular luxury of doing the like here (although it may come to that).

 

 --  Long story short, just how is it that you are wading through the plethora of events that arrive in TEC to provide an ‘actionable’ alert/event that you can open a ticket on?

 

It’s been a while since I’ve looked at what gets left open once the netview.rls finishes its thing, so don’t hang me out-right for asking this.  I’m thinking that I need to go with a timer to see what’s still open in, say, five minutes.  Does this sound reasonable?

 

I’d appreciate any suggestions you might have to pass my way.

 

Peace,

Blane Robertson

Capgemini / Dallas

Enterprise Systems Management/ Capgemini Energy

Office: +1 214 879 1666/ www.us.capgemini.com

 

Whether you think you can, or you think you can’t, you’re right! – Henry Ford

 

 

 

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