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RE: [NV-L] Trapd takes too much memory

To: "Tivoli NetView Discussions" <nv-l@lists.ca.ibm.com>
Subject: RE: [NV-L] Trapd takes too much memory
From: "Liu, David" <david.liu@eds.com>
Date: Wed, 17 Oct 2007 14:59:39 +0200
Delivery-date: Wed, 17 Oct 2007 14:02:39 +0100
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Thread-topic: [NV-L] Trapd takes too much memory
Thanks for your quick advice. I have the direction now to go ahead.

From: nv-l-bounces@lists.ca.ibm.com [mailto:nv-l-bounces@lists.ca.ibm.com] On Behalf Of James Shanks
Sent: Wednesday, October 17, 2007 2:50 PM
To: Tivoli NetView Discussions
Subject: Re: [NV-L] Trapd takes too much memory

Well, you are downlevel on maintenance, so you could apply 7.1.4 FP05 and see whether that helps, because you will have to be at that level to pursue this problem with NetView Level 2, which is your next step.

While I have heard of many daemons being terminated because the virtual memory is exhausted, and they all terminate on a signal 33 (SIGDANGER), I've never heard of just nvserverd (or any other daemon) dying because trapd or any other one is using too much memory. I don't know how you arrived at that conclusion, but it is moot I suppose. If trapd has a memory leak, you will need to open a problem with NetView Support and provide them with your evidence. Trapd will have to be run with the hex dump all packets option (-x) and you'll have to get a trapd.trace so that they can see what kind of traffic it is handling. Support will have to recreate the leak in the lab using a memory management tool to find where it is, and they will need to see your trap traffic to do it.

If nvserverd is dying, then there should be FFDC data available for that and you will need to provide that to Level 2 as well.

But trapd and nmdemandpoll are totally unrelated. nmdemandpoll is a netmon operation and results in a trap being sent to trapd, but it does not depend on trapd to complete. So perhaps there is more going on in your system than you know. You will probably have to get a netmon trace to find out why it is not responding to your demand poll request.

I don't see any way that you can resolve these issues on your own and you should open a problem to NetView Support.

James Shanks
Level 3 Support for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp
Inactive hide details for "Liu, David" <david.liu@eds.com>"Liu, David" <david.liu@eds.com>

          "Liu, David" <david.liu@eds.com>
          Sent by: nv-l-bounces@lists.ca.ibm.com

          10/17/2007 06:18 AM
          Please respond to
          Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>


"Tivoli NetView Discussions" <nv-l@lists.ca.ibm.com>



[NV-L] Trapd takes too much memory

Dear list,

Searched from the history but no success. I have a problem with trapd takes too much memory. Every day or two, nvserverd is ending because of this. When I issue command "prstat" I can see that trapd is "accumulating" taken memory. And the demandpoll is taking too long time or die. (I don't know if it is the consequence). Need your advice.

NV 7.1.4, FP3, Solaris.

Thanks & regards,
David Liu_______________________________________________
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