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Re: [NV-L] NV7.1.5 installation

To: Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>
Subject: Re: [NV-L] NV7.1.5 installation
From: James Shanks <jshanks@us.ibm.com>
Date: Fri, 16 Nov 2007 11:19:57 -0500
Delivery-date: Fri, 16 Nov 2007 16:19:39 +0000
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Well, I see two issues here, though this is not my area of expertise.  You
should probably open a PMR to Support.

(1) The locale.  It says at the beginning
 Install the default en_US language only.
but then it cannot set the locale, most probably to en_US.  Do you have
that locale installed or not?

(2) ld.so.1: ovw: fatal: libXm.so.3: open failed: No such file or directory
/usr/OV/install/system/OVWIN/customize[238]: 28526 Killed

libXm.so.3 is a system library.  Is it in your PATH?

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp


                                                                           
             "Liu, David"                                                  
             <david.liu@eds.co                                             
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             11/16/2007 07:00          [NV-L] NV7.1.5 installation         
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Dear list,.

Need your advice on the NV7.1.5 installation (Solaris 9). I have the
following error message.

# ./instalnv -k SERVER -q

The following options have been selected for this installation:
   Install the SERVER kit(s).
   Install the default en_US language only.
   Perform a fresh installation (no migration from previous version).
   Perform a quiet installation (no user-input required).
   Perform configuration after files are in place.

The following options have been selected for configuration:
   Configure the SERVER kit(s).
   Configure the SNMPv1 MIB Collector (snmpCollect).

12:31:59  Displaying product license acceptance screen.
12:32:00  -- Installing nvPREQ
12:32:04  -- Installing nvBASE
12:33:12  -- Installing nvSRVR
12:33:38  -- Installing nvWEBs
12:35:38  -- Configuring nvSRVR
12:36:10  Configuration for nvSRVR returned 1.
12:36:10  Please review /usr/OV/install/configuration.log for more
information.
Installation aborted.
# more /usr/OV/install/configuration.log
Fri Nov 16 12:36:01 CET 2007
Initializing the Tracing and Logging...
Done.
=======  Fri Nov 16 12:36:03 CET 2007  BEGINNING NVCONFIGURE
       * Running customize script for fileset OVMIN-LICENSE.
couldn't set locale correctly
       *   Making links....
couldn't set locale correctly
       * Running customize script for fileset OVMIN.
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
       *   Making links....
couldn't set locale correctly
       * Running customize script for fileset OVWIN.
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
couldn't set locale correctly
NOTE:    Configuring ovwdb
couldn't set locale correctly
NOTE:    Configuring nvsecd
NOTE:    Starting nvsecd
couldn't set locale correctly
NOTE:    Starting ovwdb
couldn't set locale correctly
ld.so.1: ovw: fatal: libXm.so.3: open failed: No such file or directory
/usr/OV/install/system/OVWIN/customize[238]: 28526 Killed
couldn't set locale correctly
ERROR:   ovw -fields returned an error.
ERROR:   ovw -fields returned an error.
ERR_0003_060
ERR_0003_060
+ dspmsg -s 5 nv6000.cat 9999 customize:    Failing customize with exit
code %s\n 2
+ 1>> /tmp/update.log
customize:    Failing customize with exit code 2
ERROR:     Customize script for fileset OVWIN exited with code 2.
ERR_cfgbf_001
nvconfigbf:    Failing doing configuration with exit code 2
base:    Failure running script or command
'/usr/OV/install/tools/nvconfigbf'
ERR_bcfg_210
base:    Failing base.config with exit code 2

Regards,
David Liu_______________________________________________
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