Re: [NV-L] Discovered Nodes over VPN

[James Shanks <jshanks@us.ibm.com>]

I think you should open a PMR to support. Your question requires investigation and cannot be answered until it is determined what is the matter at hand.

Unknown or blue status means that the nodes are not fully discovered or not managed. If you select one of these nodes, can you demand poll it? What happens? If you select it, can you display the object properties (Object-->Object Properties)? If you right click it, do you have the option to manage it?

How do you know netmon can ping it? Have you been examining the netmon trace?

James Shanks
Tivoli Network Availability Management Level Three
Network Availability Management
Tivoli Software, IBM Corp
1-919-224-1642 | T/L 687-1642 | ITN 26871642
"Rumsey, Robert" <Robert.Rumsey@actewagl.com.au>

"Rumsey, Robert" <Robert.Rumsey@actewagl.com.au>
Sent by: nv-l-bounces@lists.ca.ibm.com

11/25/2008 10:27 PM

Please respond to
Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>

To	"'Tivoli NetView Discussions'" <nv-l@lists.ca.ibm.com>
cc
Subject	[NV-L] Discovered Nodes over VPN

I'm running Netview 7.1.4 on Windows.
We have some remote nodes connected via  VPN.
Netview discovers them and can ping them but their status is always 'unknown'
How can I get the status to update correctly?
Thanks,

Bob Rumsey
Data Communications Specialist,
Telecommunications Services
ActewAGL
PH: (02) 6270 7467
Fax: (02) 6270 7470
GPO Box 366 CANBERRA ACT 2601

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