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Re: NO TRAP ALERTS

To: nv-l@lists.tivoli.com
Subject: Re: NO TRAP ALERTS
From: James Shanks <James_Shanks@TIVOLI.COM>
Date: Wed, 14 Apr 1999 21:47:47 -0400
Reply-to: Discussion of IBM NetView and POLYCENTER Manager on NetView <NV-L@UCSBVM.UCSB.EDU>
Sender: Discussion of IBM NetView and POLYCENTER Manager on NetView <NV-L@UCSBVM.UCSB.EDU>
OK, so the thresholding reference was about the source of the traps, not
their processing.

But the source has little to do with the fact that you say your pop-ups and
automatic actions aren't working.  Data Collection is the source of the
traps but assuming they are being sent, that has nothing to do with what
happens when they are received.  Or is that the problem -- that the traps
are no longer sent?   Or are you suggesting that the format changed?

If you see the traps arriving, then check the ovactiond.log as I suggested.
You should see the action or the failure messages there.   As for the
Pop-Ups, is there an event window up?  Dumb question, perhaps, but one
never knows.

I suspect you will have to call Support and send them a few things, like
trapd.conf, trapd.log, ovactiond.log, and perhaps even a trapd trace.


James Shanks
Tivoli (NetView for UNIX) L3 Support



"Day, Glen" <gday@ISO-NE.COM> on 04/14/99 04:13:59 PM

Please respond to Discussion of IBM NetView and POLYCENTER Manager on
      NetView <NV-L@UCSBVM.UCSB.EDU>

To:   NV-L@UCSBVM.UCSB.EDU
cc:    (bcc: James Shanks)
Subject:  Re: NO TRAP ALERTS





James,
        All of the daemons are running and are "well-behaved" via
ovstatus. Here's more data to clearup the confusion:

*       The thresholds are configured from NetView's Data Collection
window with corresponding trap number
*       Some traps work and some don't- all configuration formats are
consistent
*       NetView for Solaris patch 5.1.1 was installed last week

Although ovstatus shows evrything running fine, we also had  an error
"nvserverd" not running when we attempted to ovstop and ovstart.

Is anyone having any buggy issues with the new patch or any similar
experiences?

Thanks Again- Glen

        -----Original Message-----
        From:   James Shanks [SMTP:James_Shanks@TIVOLI.COM]
        Sent:   April 14, 1999 9:56 AM
        To:     NV-L@UCSBVM.ucsb.edu
        Subject:        Re: NO TRAP ALERTS

         I'm confused.
        Thresholds are part of rulesets.  There is no way to threshold a
trap in trapd.conf But Pop-Up Notifications and Automatic Actions are
part of things you set in trapd.conf using Event Configuration
(xnmtrap).  So it is not clear to me what you are actually doing.
        But check all the daemons.  Rulesets are run by nvcorrd.
Automatic actions by ovactiond.  And Pop-UP Notifications by nvevents -
so it must be running for those to occur.   The daemons have logs you
can look for error messages.

        James Shanks
        Tivoli (NetView for UNIX) L3 Support

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