I thoroughly agree.
At 02:40 PM 5/5/99 +1000, you wrote:
>Netviewers
>
>I'm looking for feedback on Netview Support. From our point of view in
>Australia, Support can only be described as extremely poor. Whenever we log
>a call, we find it takes forever to get a problem acknowledged and have to
>continuously chase to get a response. More often than not, problems are
>fixed ourself or through the cooperation of this forum.
>
>Your feedback will be used to give Netview support a bit of a nudge in the
>case that this problem is universal
>
>Thanks and regards
>
>Phil
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" Of course the opinions expressed here are my own. "
Connie Logg CAL@SLAC.Stanford.Edu ph: 650-926-2879
Network Management and Performance Analyst
SLAC (MS 97), P.O. Box 4349, Stanford, CA 94309
"Happiness is found along the way, not at the end of the road."
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