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Re: HIGHLIGHT function not working...

To: nv-l@lists.tivoli.com
Subject: Re: HIGHLIGHT function not working...
From: James Shanks <James_Shanks@TIVOLI.COM>
Date: Thu, 19 Aug 1999 17:36:12 -0400
Gord -

This sounds like a name resolution problem to me.   For the highlight to work
the name in the trap must resolve to the selection name of a node in the
database.   So do an "ovobjprint -s <hostname_in_the trap>"  .  Does that work?
If not, then highlight won't either.

And as dependent as NetView is on name resolution, I would not have one method
on the server (/etc/hosts) and another on the client (DNS).   You say it is
working fine.  Does that mean that when you issue "host <hostname>" on the
client you get back exactly the same thing you get back on the server?  I'll bet
not.  If one is fully qualified and the other isn't then you will have a
problem.


James Shanks
Tivoli (NetView for UNIX) L3 Support



Gord Michaels <gord_michaels@HOTMAIL.COM> on 08/17/99 10:25:11 AM

Please respond to Discussion of IBM NetView and POLYCENTER Manager on NetView
      <NV-L@UCSBVM.UCSB.EDU>

To:   NV-L@UCSBVM.UCSB.EDU
cc:    (bcc: James Shanks/Tivoli Systems)
Subject:  HIGHLIGHT function not working...




Hello All.

I was just wondering if anyone else has ever had this problem...

I have one Netview 5.1.1 Server, using an /etc/hosts file for name
resolution.

I have 6 Netview 5.1.1 Clients using DNS for name resolution.

>From the AIX 4.2.1 command line (the OS for the Server and all Clients) the
name resolution works fine, on both the Server and Clients.

When I receive events in my Events Display, the Client machines cannot use
the HIGHLIGHT function to open a submap to view the node generating the
event. However, the Server can, no problem. It is just all of the 6 Clients
that cannot! This is consistent across all events. Also, the events that
come in, are resolved into hostnames, just like they should be.

Anyone ever experienced this problem before??

Sincerely,

Gord Michaels.





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