Bertram -
I am not certain that I understand what you are saying, but if I read you
correctly, you are upset because you did not get an answer to your question.
Well, I am sorry about that, but you seem to misunderstand what this list is
for. It is a public list, not maintained by Tivoli, but by the University of
California at Santa Barbara (UCSB). It is not an official Support channel for
IBM/Tivoli but rather a usergroup forum. You are not guaranteed an answer
here. I myself am a volunteer, as are all the other Tivoli people you see
sending notes here.
If you want official support, then you must open a problem to Tivoli. You can
do that from the company website,
http://www.support.tivoli.com/support , provided you have registered your
customer number, or you can call 1-800-Tivoli-8 in the US, or whatever local
number you use in other geographies to obtain IBM support. They will open an
official problem and you will get a specialist to help you.
If I understood your problem, then I would have given you my best answer
already, but I don't work in the client-server area.
I suggest you open a problem and talk to someone who does.
James Shanks
Tivoli (NetView for UNIX) L3 Support
Bertram Chang <bertram.chang@BMO.COM> on 12/22/99 08:46:33 AM
Please respond to Discussion of IBM NetView and POLYCENTER Manager on NetView
<NV-L@UCSBVM.UCSB.EDU>
To: NV-L@UCSBVM.UCSB.EDU
cc: (bcc: James Shanks/Tivoli Systems)
Subject: Question
Hi,
I did not asked and read this kind of information before. I suggest that
we should not reject repeated questions because no one will read every
messages on every day. That's might be some one joined the group after
the message published. If support team reject the message, it should
retrieve the answer and send it to him. That's what support means.
We have NetView Server & Client Server, both installed on RS/6000 AIX.
Here is the message we get when we try to run Netview on the client, under
the "codnv" id:
Could not open requested map
Ensure validity of map by trying: mapadmin -l
If map is invalid, remove with: mapadmin -r
Trying to open map "default"
We looking at the file permissions yesterday and that doesn't seem to be
the problem. Perhaps it has something to do with the client set-up. Using
the root id is OK.
Does anybody knows what's wrong with that?
Bert
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