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Re: Objects won't go into user plane

To: nv-l@lists.tivoli.com
Subject: Re: Objects won't go into user plane
From: Brad Martin <bmartin@METLIFE.COM>
Date: Mon, 31 Jan 2000 12:06:09 -0500
I've had the same problem in the past. When you recover your database, make sure
the oid_to_type file and the oid_to_sym file have the exact values that you had
when the backup was taken. If the oid files aren't the same, IPMAP won't be able
to synchronize and the map will become corrupted.

Good Luck.

Brad Martin
MetLife






"James Shanks" <James_Shanks@TIVOLI.COM> on 01/31/2000 10:27:39 AM

Please respond to "Discussion of IBM NetView and POLYCENTER Manager on NetView"
      <NV-L@UCSBVM.ucsb.edu>

To:   NV-L@UCSBVM.ucsb.edu
cc:    (bcc: Brad Martin/Bsg/MetLife/US)
Subject:  Re: Objects won't go into user plane



What exactly do you mean by "objects won't go into user plane"?  I am not
familiar with that terminology.
Are you saying that the map won't open?
I am not surprised by that, given the error messages that say you don't have
one.  Basically, I'd say your database, as it stands, it totally corrupted and
you need to rebuild it or restore it.

I would call Support and see if someone in Level 2 can assist you in recovering
this.  Else I would stop the daemons and restore your backup and see if that
works.   If not, you will have to clear the databases and rediscover, so far as
I can see.

I don't know how a backup could have caused this problem if all the daemons were
down, so I would say that more likely you had some dramatic failure after that.


James Shanks
Tivoli (NetView for UNIX) L3 Support



John Grover <JGrover@MAINE.EDU> on 01/28/2000 04:09:15 PM

Please respond to Discussion of IBM NetView and POLYCENTER Manager on NetView
      <NV-L@UCSBVM.UCSB.EDU>

To:   NV-L@UCSBVM.UCSB.EDU
cc:    (bcc: James Shanks/Tivoli Systems)
Subject:  Objects won't go into user plane




... and other problems.

This all started just after the first of the year. After stopping all
processes to do a tape backup of the database files, all daemons came
back up but when trying to start ovw I would get this message:

Error retrieving mapdb field info: Null field value

(I sent this to the list at the time, but it was when the list was dead
for awhile.)

I restored from backup and all seemed to work (including ovw) except
that now there are some submaps where objects will not go into the user
plane. Even containers - which should never have a problem with that.

I tried running db utility ovmapcount, and got (and still get) these
messages:
#ovmapcount -a
Loading maps from database.
Determing maps that might exist on other client machine.
Maps found on local server machine.
        No maps found.
Maps existing on client machines.

        default
Checking Symbol List fields.
Loading objects from database.
5745 objects in object database.
Checking OVW Maps Exists and OVW Maps Managed counts.
Processing non-local map .
Error: Could not open nonlocal ovmapdump file ""

There are no maps on client machines. There is only one map (default).

I have tried to delete the client map, but as it appears to have no
name, I can't find a way to do that. mapadmin returns:

#mapadmin -l
Map Name            Map State      Mapdb Timestamp
--------            ---------      ---------------
default              Invalid         944597446
#

I ran ovtopodump -A and much work was done, but it didn't improve the
situation.

Can you guide me toward a solution? (The most troublesome is objects not
going into the user plane).

-John

--
---------------------------------+--------------------------------------
John Grover                      |                   Operations Manager,
UNET, Technology Services        |   Senior Technical Support Specialist
University of Maine System       |                     JGrover@Maine.edu
Computing Center                 |                 phone: (207) 581-3510
Orono, ME 04469                  |                   fax: (207) 581-3531


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