Hi all,
Important servers are monitored for availability by Netview. Status Polling is
set to take place every 5 minutes.
If a server does not respond, a Node Down trap is generated, and automatic
escalation takes place. (Paging, SMS-messages, etc....)
This is all fine, except that once every week or two, some of these servers are
rebooted at night, or over the weekend, and are then unavailable for approx. 30
minutes.
At this time, we don´t want any traps, because the events are then escalated to
maintenance personnel.
Problem is that it is not only with one server, but with a couple, so the
maintenance personnel cannot be told to just ignore the escalation at a specific
time.
How can I solve this?
I have thought of writing a script that gets executed at shutdown, to generate a
custom trap to tell Netview that this is normal maintenance, and then a rule to
cancel the automatic escalation, but I am sure that there are simpler ways to
solve it.
Any help appreciated.
Wouter de Bruin
Network Management Consultant
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