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Re: Service Level & Bandwidth Monitoring

To: nv-l@lists.tivoli.com
Subject: Re: Service Level & Bandwidth Monitoring
From: "Gavin Newman" <NEWMANGJ@banksa.com.au>
Date: Tue, 06 Feb 2001 10:56:50 +1030
Danny

I have done (1) in your list.

I wrote a system whereby my Netview rule would run scripts which ran a program 
that issued emails & SMS messages to support staff (based on device location, 
time of day and event type). This application logged the events it received 
from Netview.

I then use a program that takes that log file and build linked lists in memory 
such that I can get a list of each device that Netview is monitoring and each 
event that occurs on that device. From that list I produce a report that shows 
the number of times each device has been down and the outage for each of the 
events. This is then used to monitor the performance of the service providers 
as you wish to do.

As a side issue the email/SMS code also keeps in memory the details of each 
device that is currently down and has a socket interface that allows other 
users to run a small Windows based client application that  gives them a 
ticker-tape display of devices that are currently down. This allows our Help 
Desk staff to keep track of what is down without the overhead of running 
multiple X-Windows sessions (our Netview box and the Help Desk staff are 15t00 
miles apart with only a 2Mbps link between them - hence the lack of X-Windows) 
and stops them having to run the Web based access to Netview.

Cheers - Gavin

>>> <danny@uk.ibm.com> 05/02/2001 19:06:59 >>>


Hi All

These are architectural questions rather than a techinical ones.

1. Have any of you have used NetView in anger as a tool to monitor the
service levels being provided by a network provider? My initial thoughts
are that one could correlate interface down & up traps/events to establish
the amount of time a line was unavailable and then put this informaton in
to a file for offline processing.

2. I know that NetView is capable of monitoring the throughput on network
interfaces, but have any of you used NetView to pinpoint large data
transfers and the associated bottlenecks?

Any information that you guys (and gals) can provide on these items would
be greatly appreciated.

It may be that there are more appropriate tools for each of these functions
- if so, please net me know.

Thanks in advance for your assistance.

Danny Williams
Tivoli & AIX Specialist
IBM Global Services - Integrated Technology Services
mailto:danny@uk.ibm.com 
Tel: 665520 (01926-465520) -- MOBX: 275520 (07967-275520)


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