You are laboring under some misconception here. I urge you to read about
what "acknowledge" does in the online books.
When you acknowledge something on the map, all you are doing is telling
your fellow map readers that someone is looking into the problem. You
have not told NetView to stop monitoring it. If the events you are
getting are from netmon, then you must unmanage the device to stop netmon
from checking it, and then manage it again when you know the problem is
resolved. If the events are from outside of NetView, you will have to
stop them at the source.
James Shanks
Level 3 Support for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group
"can huynh" <can.huynh@sympatico.ca>
03/19/2002 02:13 PM
To: <nv-l@lists.tivoli.com>
cc:
Subject: [nv-l] ack question
Hello,
an easy question for you:
I keep receving events in my Control Desk about an equipment, which I know
is having some configuration problem.
I selected the object icon in Netview and put it to Aknowledge status. Its
color went dark green as anticipated but I keep receiving events and
people are therefore paged every 15 minutes.
How can I really ACK this object?
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