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RE: [nv-l] Strange SNMP/Demand Poll Behaviour

To: <nv-l@lists.tivoli.com>
Subject: RE: [nv-l] Strange SNMP/Demand Poll Behaviour
From: "Barr, Scott" <Scott_Barr@csgsystems.com>
Date: Wed, 5 Feb 2003 07:56:27 -0600
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Thread-topic: [nv-l] Strange SNMP/Demand Poll Behaviour
That would be my PMR - DEFINATElY get this fix.

The problem is the SNMP configuration data has a stale file handle and NETMON 
will use public even when the SNMP config file has the correct community 
strings on it.

ANYONE using the fix pack should get this patch. I guarantee it will reduce the 
problem of incorrect node down events and also prevent what was happening to me 
(all nodes in my network marked down simultaneously).

Thanks to support guys for getting this fixed because it ran for 4 days in 
development box without a problem and became a flaming hunk of twisted metal 
when it went into production.

-----Original Message-----
From: Oliver Bruchhaeuser [mailto:oliver.bruchhaeuser@de.ibm.com]
Sent: Wednesday, February 05, 2003 3:32 AM
To: nv-l@lists.tivoli.com
Subject: Re: [nv-l] Strange SNMP/Demand Poll Behaviour



Leonard,

this is a known problem with Fixpack1.
You have to call support and ask for an efix for IY38709.

Kind regards

Oliver Bruchhaeuser
Tivoli NetView EMEA L2 Support




|---------+------------------------------->
|         |           Bocock Leonard      |
|         |           <Leonard.Bocock@siem|
|         |           ens.com.au>         |
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|         |           05.02.2003 04:58    |
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  |       Subject:  [nv-l] Strange SNMP/Demand Poll Behaviour                   
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Hi List

Solaris 2.8;NV713 plus latest SP.  We can no longer demand poll any
devices,
I suspect, but not sure, since the latest patch was applied, hmmm, perhaps
not...?

Demand poll after the "Get System Identifier" line comes back with "SNMP
Request Timed Out".  Nothing has been reconfigured recently on NetView.  If
we trace SNMP on the router, we see error-stat 2's throughout the trace.
snmpwalking the routers works fine from the NV host.

SNMP Collect Configuration........
The default community name we use is not the same as used on these routers.
The SNMP strings for the router subnets were originally added into "IP Add
Wildcards", (e.g. 172.25.*.*) and are still there.
If we add each router into the "Specific Nodes", demand poll now works.
If we change the default SNMP community strings to match the routers, and
remove the Specific Nodes, everything works.

It looks like the IP Wildcards is simply not working.  Am I missing
something here, like how snmp configuration works?

Thanks, Leonard

Enterprise Management Information Systems
Siemens Business Services
Australia
+61 407 370 854

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