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[nv-l] Flooding TEC

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Subject: [nv-l] Flooding TEC
From: "Delaire, Patrick" <delairep@aetna.com>
Date: Tue, 17 Jun 2003 16:38:21 -0400
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Thread-topic: Flooding TEC

We are running AIX 4.3 with Netview 7.1.3. Our new IVR (voice response system) is sending SNMP data to our Netview platform

which is then forwarded to TEC. The problem we are experiencing a times is our IVR application/s including speechworks and conversant

servers machine gun both Netview and TEC when we experience problems. This results in TEC buffering messages and eventually

stop  functioning. The voice response people cannot do any more filtering from the source. Does any one on this list have any suggestion

on how we could stop 'machine gun' type alert processing either on the Netview side or TEC side.

Side note: We have filtering on TEC but only after the alerts has been processed through TEC. The buffering issue occurs before the alerts

are processed, which at times bring down TEC.

 P.S.  We have disabled MLM.       

Automation & Systems Monitoring
Enterprise System Management
Aetna Information services
E_mail:  DelaireP@Aetna.com
phone: 860-636-8126
Fax:   860-636-6807

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