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Re: [nv-l] reset_ci man page

To: nv-l@lists.tivoli.com
Subject: Re: [nv-l] reset_ci man page
From: James Shanks <jshanks@us.ibm.com>
Date: Tue, 24 Jun 2003 08:38:04 -0400
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Running reset_ci is not considered a normal operations activity.  There's 
no man page for reset_ci because it is a service routine, located in 
/usr/OV/service, and the idea behind that directory is that users would 
not run the utilities there without service direction.  It's not a 
catch-all tool, but one designed for specific problems.  Besides, reset_ci 
 is a script.   You can browse it and you can trace it if you like. 

I don't know what prompted you to run it exactly, but what it is for is 
for changing the NetView's view of where he is, by rebuilding the ovors 
portion of the database and then updating other files with that 
information ,which is what you have to do when the box hostname or IP 
address is changed.   But to do that, reset_ci stops several daemons, 
including netmon and restarts him, after clearing the xnmsnmpconf cache. I 
suspect that this is the action which has more to do with resolving your 
problems than anything else. 

I would call Support about you status mismatch problem, since it seems to 
me only accidental that your problem is resolved after running it.   Do 
you also take the maps down first?  If so, it may also be that the problem 
would be resolved when you restart them, since ipmap will synchronize with 
ovtopmd on start up.  Have you tried that?  If that works, then I'd say 
you have an ipmap problem.
 

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group




"Westphal, Raymond W" <Raymond.W.Westphal@erac.com>
06/24/2003 07:18 AM

 
        To:     "NV List (E-mail)" <nv-l@lists.tivoli.com>
        cc: 
        Subject:        [nv-l] reset_ci man page



Hello Everyone.

NV 7.1.3 on AIX 5.2

Is there a man page for reset_ci? I was wondering if it is wise to run 
reset_ci when user (native X-Windows) maps are open.

We have had some map to object database synchronization problems. 
Specifically - router objects are green and all interfaces are up. 
However, the IP Status is "Marginal" or "Critical". Running reset_ci 
clears the problems.

Thanks in advance.

Ray Westphal
Enterprise Rent-A-Car

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