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RE: [nv-l] nvpagerd dies

To: "'nv-l@lists.us.ibm.com'" <nv-l@lists.us.ibm.com>
Subject: RE: [nv-l] nvpagerd dies
From: "Bursik, Scott {PBSG}" <Scott.Bursik@pbsg.com>
Date: Tue, 21 Oct 2003 13:30:31 -0500
Delivery-date: Tue, 21 Oct 2003 19:37:35 +0100
Envelope-to: nv-l-archive@lists.skills-1st.co.uk
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Errpt doesn't give any clues. There are not failures listed there any where
near that time.

Most of the time the nvpagerd works just fine and then for some reason the
pages stop going out to the carrier. Here is a sample of the nvpagerd.alog
when the process dies:

    do_alpha[1649] INFO: ready for next transaction on this call to carrier
10/21/03 11:03:22 SUCCEEDED (ID 4600 Pri 3 Secs 199 Tries 1)
[applmgr@pbsxap00076.fritolay.pvt] 1474379@mcnational: Concurrent manager
problem in ITNHD
'
' 4
Error: Carrier MCLocal rejected message or pager ID.
10/21/03 11:04:17 FAILED (ID 4595 Pri 3 Secs 601 Tries 1)
[root@pbsxis00010.fritolay.pvt] 3123931877@mclocal: Taking hmc02 down
shortly to add 128 port adapter if no objections. DH 3368 
    do_alpha[1649] INFO: ready for next transaction on this call to carrier
10/21/03 11:04:21 SUCCEEDED (ID 4601 Pri 3 Secs 258 Tries 1)
[applmgr@pbsxap00076.fritolay.pvt] 9726090270@mclocal: Concurrent manager
problem in ITNHD
'
' 4
Error: Carrier verizon rejected message or pager ID.
10/21/03 11:05:06 FAILED (ID 4596 Pri 3 Secs 650 Tries 1)
[root@pbsxis00010.fritolay.pvt] 3123931890@verizon: Taking hmc02 down
shortly to add 128 port adapter if no objections. DH 3368 
Error: Cannot initialize modem after 5 retries.
'
' 4
    do_alpha[1649] INFO: ready for next transaction on this call to carrier
10/21/03 11:11:58 SUCCEEDED (ID 4603 Pri 3 Secs 86 Tries 1)
[oracle@pbsxdr00034.fritolay.pvt] 1407346@mclocal: dr34 dbClone: sqlplus
unable to retrieve file names Tue Oct 21 11:08:12 2003
Error: Carrier MCNational did not respond to end of transactions.
'
' 4
    do_alpha[1649] INFO: ready for next transaction on this call to carrier
10/21/03 11:13:15 SUCCEEDED (ID 4604 Pri 3 Secs 153 Tries 1)
[bfloyd@pbsxis00001.fritolay.pvt] 1090913@mcnational: Just got your vm. call
me. bf x6341 
Error: Cannot initialize modem after 5 retries.
Error: Cannot initialize modem after 5 retries.
'
' 4
    do_alpha[1649] INFO: ready for next transaction on this call to carrier
10/21/03 11:25:41 SUCCEEDED (ID 4607 Pri 3 Secs 50 Tries 1)
[root@pbsxcm00017.fritolay.pvt] 1126045@mcnational: please give me a call at
6338 Nate 
Error: Cannot initialize modem after 5 retries.
Error: Cannot initialize modem after 5 retries.
Error: Cannot initialize modem after 5 retries.
oracle, pbsxzz00002.fritolay.pvt, $mesgError: Cannot initialize modem after
5 retries.
Error: Cannot initialize modem after 5 retries.
Error: Cannot initialize modem after 5 retries.
oracle, pbsxdr00016.pepsi.com, $mesgError: Too many consecutive child
errors.
Problem with child. 4
10/21/03 12:01:16 - Error: select() failed. : A file descriptor does not
refer to an open file.
10/21/03 12:01:21 - STOP /usr/OV/bin/nvpagerd as PID 54128

Scott Bursik
Enterprise Systems Management
PepsiCo Business Solutions Group
scott.bursik@pbsg.com
(972) 963-1400
 
________________________________________
From: James Shanks [mailto:jshanks@us.ibm.com] 
Sent: Tuesday, October 21, 2003 12:08 PM
To: nv-l@lists.us.ibm.com
Subject: Re: [nv-l] nvpagerd dies


Look at errpt  ( run errpt -a  > myfile ) and see what else is happening
around that time. 

There is no error level in nvapgerd.  That's an OS level message complaining
about the errors. 
I have only two guesses. 
Is it possible that you have paging enabled but your modem or tty device is
inactive?   That's the only "file"  (all UNIX I/O is to a "file")  that
might be an issue here that I can think of. 
If there is no nvpager.warm file it should work fine, unless perhaps you
deleted it while the daemon was active and expecting to write to it. 

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Tivoli Software / IBM Software Group 


"Bursik, Scott {PBSG}" <Scott.Bursik@pbsg.com> 
Sent by: owner-nv-l-digest@lists.us.ibm.com 
10/21/2003 12:16 PM 
Please respond to nv-l 
        
        To:        "'Nv-L (nv-l@lists.us.ibm.com)'" <nv-l@lists.us.ibm.com> 
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        Subject:        [nv-l] nvpagerd dies 



NetView 7.1.3 AIX 4.3.3

I have had several instances where nvpagerd dies and when I look at the
nvpagerd.errlog I see the following message every time:

Error(/usr/OV/bin/nvpagerd): Too many consecutive child errors.
10/20/03 16:18:39 - Error(/usr/OV/bin/nvpagerd): select() failed. : A file
descriptor does not refer to an open file.

I don't see anything in the nvpagerd.alog or nvpagerd.blog that is obviously
an issue. Has anyone seen this? Is there a way of bumping up the error level
in nvpagerd?

Thanks,

Scott






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