None of the links on mysupport work.
While I appreciate everyones effort, I still can't pull patches down off
the page that I am supposed to go for "everything."
Right now, I can't look at PMRs (again)
I can't open PMRs (again)
I can't pull down fixes (page not found)
I certainly appreciate the links support has forwarded me. But it sure
would be nice if the nifty-whiz-bang mysupport.ibm.com had the stuff it
is supposed to. This is where I am told to go for downloads:
http://www.ibm.com/support/mysupport
> -----Original Message-----
> From: owner-nv-l@lists.us.ibm.com
> [mailto:owner-nv-l@lists.us.ibm.com] On Behalf Of Jane Curry
> Sent: Saturday, July 03, 2004 3:42 AM
> To: nv-l@lists.us.ibm.com
> Subject: Re: [nv-l] Missing Patches
>
> Hear, hear!!!!
> Some of IBM's processes may sometimes be broke but the guys
> and gals in Support I have found to be consistently great
> going way back!
>
> Cheers,
> Jane
>
> Evans, Bill wrote:
>
> > Thank you, George. Sorry you got a late start on your
> holiday. You
> > deserve an ATTABOY for this. I'd put a statue of you and
> the support
> > group up next to the Savings Bond one at Concord but I'm short on
> > bronze today.
> >
> >
> >
> > OK History fans, I'm mixing the 13^th of April in '75 with
> > Independence Day but it's silly season. Nevertheless, the support
> > people deserve our thanks for the effort they put into all
> of this. I
> > appreciate their work and the fix pack which arrived today.
> >
> >
> >
> > All together now; Three cheers for NetView Support. Hip,
> Hip, Hooray!
> >
> > Bill Evans
> > Tivoli NetView Support for DOE
> > 301-903-0057
> >
> > -----Original Message-----
> > *From:* owner-nv-l@lists.us.ibm.com
> > [mailto:owner-nv-l@lists.us.ibm.com] *On Behalf Of *George deSocio
> > *Sent:* Friday, July 02, 2004 6:54 PM
> > *To:* nv-l@lists.us.ibm.com
> > *Subject:* RE: [nv-l] Missing Patches
> >
> >
> >
> >
> > 7.1.3 Fix Pack 3 is no longer missing...
> >
> >
> http://www3.software.ibm.com/ibmdl/pub/software/tivoli_support/patches
> > /patches_7.1.3/7.1.3-NVD-FP03
> >
> >
> > -or-
> >
> >
> ftp://ftp.software.ibm.com/software/tivoli_support/patches/patches_7.1
> > .3/7.1.3-NVD-FP03
> >
> >
> > The search engines find it too, when searching for software updates
> > for NetView, although the searching isn't easy... Grrr.
> >
> > BTW, if you are unhappy with the difficulty and results of
> the search
> > engine, please express yourself via feedback (not to me ;-)
> >
> >
> > Regards,
> > Geo.
> >
> > George deSocio
> > IBM Americas Support - Distributed Network Management Dept
> 46-E1ZA IBM
> > B660 CC102 HWY 54 & 600 Park Offices Research Triangle Park, NC
> > 27709
> >
> > 919-254-2259 (T/L 444) Fax: 919-543-7936 (T/L 441)
> >
> > E-Mail: desocio@us.ibm.com
> >
> > Expand your IBM Tivoli product knowledge by participating
> in Support
> > Technical Exchange:
> >
> http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.
> > html
> >
> >
> > *"Binder, Karin" <karin.binder@nwa.com>* Sent by:
> > owner-nv-l@lists.us.ibm.com
> >
> > 07/02/2004 04:13 PM
> >
> > Please respond to
> > nv-l
> >
> >
> >
> > To
> >
> >
> >
> > <nv-l@lists.us.ibm.com>
> >
> > cc
> >
> >
> >
> >
> >
> > Subject
> >
> >
> >
> > RE: [nv-l] Missiing Patches
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > Thanks for the info!
> > -----Original Message-----*
> > From:* owner-nv-l@lists.us.ibm.com
> > [mailto:owner-nv-l@lists.us.ibm.com]*On Behalf Of *Gareth Holl*
> > Sent:* Friday, July 02, 2004 2:54 PM*
> > To:* nv-l@lists.us.ibm.com*
> > Subject:* RE: [nv-l] Missiing Patches
> >
> >
> > All Tivoli products are now suppose to be following the
> same schedule
> > for the release of fixpacks. This is a very recent change.
> Tivoli now
> > has a quarterly fixpack release schedule with the release
> dates set to
> > be the first Friday of each quarter. This means new fixpacks could
> > have been released yesterday. The next scheduled release is
> therefore
> > October 1st.
> >
> > Having said that, a product development team does not have
> to put out
> > a fixpack each quarter. If you do have a fixpack that they want to
> > release, it has to be per the schedule (I don't think there are any
> > exceptions to this new rule). Please note that I am only
> talking about
> > fixpacks and not test fixes and not interim fixes.
> >
> > Fixpack 2 for NetView 7.1.4 should be released on October
> 1st if all
> > goes according to plan. I hope this helps you all with your
> > maintenance planning.
> >
> > Gareth Holl
> > Staff Software Engineer
> > gholl@us.ibm.com
> >
> > IBM Software Group - Tivoli Brand
> > Research Triangle Park, North Carolina.
> >
> > *"Binder, Karin" <karin.binder@nwa.com>* Sent by:
> > owner-nv-l@lists.us.ibm.com
> >
> > 07/02/2004 03:01 PM
> >
> > Please respond to
> > nv-l
> >
> >
> >
> >
> >
> > To
> >
> >
> >
> > <nv-l@lists.us.ibm.com>
> >
> > cc
> >
> >
> >
> >
> >
> > Subject
> >
> >
> >
> > RE: [nv-l] Missiing Patches
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > Does this imply there will be a 7.1.4 FixPack2 released shortly, or
> > are the release schedules unrelated? I'm still a little
> unclear as to
> > how customers are notified of releases and fixpacks. I
> tend to hear
> > of them when working a problem with support, but otherwise seem to
> > stumble on the information via this list. Is there a
> schedule posted
> > for customer viewing, or a notification service to subscribe to?
> >
> > Karin
> > -----Original Message-----*
> > From:* owner-nv-l@lists.us.ibm.com
> > [mailto:owner-nv-l@lists.us.ibm.com]*On Behalf Of *George deSocio*
> > Sent:* Friday, July 02, 2004 9:38 AM*
> > To:* nv-l@lists.us.ibm.com*
> > Subject:* RE: [nv-l] Missiing Patches
> >
> >
> > Scott, use:
> >
> >
> http://www3.software.ibm.com/ibmdl/pub/software/tivoli_support/patches
> > /patches_7.1.4/7.1.4-NVD-FP01/FixPack1.README.V714.html
> >
> >
> >
> http://www3.software.ibm.com/ibmdl/pub/software/tivoli_support/patches
> > /patches_7.1.4/7.1.4-NVD-FP01/FixPack1.SunOS.V714.tar.Z
> >
> >
> > -or-
> >
> > ftp://ftp.software.ibm.com/software... <the rest is the same>
> >
> > navigate backwards to see all platforms
> >
> >
> > The image for 7.1.3 FixPack 3 was sent on schedule. It did not get
> > posted. We are working on it. That's all I can say at this time.
> >
> >
> > Regards,
> > Geo.
> >
> > George deSocio
> > IBM Americas Support - Distributed Network Management Dept
> 46-E1ZA IBM
> > B660 CC102 HWY 54 & 600 Park Offices Research Triangle Park, NC
> > 27709
> >
> > 919-254-2259 (T/L 444) Fax: 919-543-7936 (T/L 441)
> >
> > E-Mail: desocio@us.ibm.com
> >
> > Expand your IBM Tivoli product knowledge by participating
> in Support
> > Technical Exchange:
> >
> http://www-3.ibm.com/software/sysmgmt/products/support/supp_tech_exch.
> > html
> >
> >
> > *"Barr, Scott" <Scott_Barr@csgsystems.com>* Sent by:
> > owner-nv-l@lists.us.ibm.com
> >
> > 07/02/2004 09:39 AM
> >
> > Please respond to
> > nv-l
> >
> >
> >
> >
> >
> > To
> >
> >
> >
> > <nv-l@lists.us.ibm.com>
> >
> > cc
> >
> >
> >
> >
> >
> > Subject
> >
> >
> >
> > RE: [nv-l] Missiing Patchess
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > That whole page is broken. I can't pull down anything via
> MySupport. I
> > went after fixpack 1 for 7.1.4 this week - still no luck.
> >
> >
> ----------------------------------------------------------------------
> > --
> >
> > *From:* owner-nv-l@lists.us.ibm.com
> > [mailto:owner-nv-l@lists.us.ibm.com] *On Behalf Of *Evans, Bill*
> > Sent:* Friday, July 02, 2004 8:01 AM*
> > To:* 'nv-l@lists.us.ibm.com'*
> > Subject:* [nv-l] Missiing Patchess
> >
> > Yesterday I received an IBM Support Flash listing
> >
> >
> >
> >
> >
> >
> > IBM Tivoli NetView for UNIX/Windows V7.1.3 Fix Pack 3
> (7.1.3-NVD-FP03)
> >
> >
> >
> >
> > and linking to the software support repository for patches. When I
> > got there "the cupboard was bare".
> >
> > HELP. And have a pleasant holiday.
> >
> > Bill Evans
> > Tivoli NetView Support for DOE
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
>
> --
> Tivoli Certified Consultant & Instructor Skills 1st Limited,
> 2 Cedar Chase, Taplow, Bucks, SL6 0EU, UK
> Tel: +44 (0)1628 782565
> Copyright (c) 2004 Jane Curry <jane.curry@skills-1st.co.uk>.
> All rights reserved.
>
>
>
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