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[NV-L] WEB interface NODES DOWN no fields filled in !!HELP!!

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Subject: [NV-L] WEB interface NODES DOWN no fields filled in !!HELP!!
From: Jeff Fitzwater <jfitz@princeton.edu>
Date: Wed, 11 Apr 2007 11:26:45 -0400
Delivery-date: Wed, 11 Apr 2007 16:43:22 +0100
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User-agent: Thunderbird 1.5.0.10 (Windows/20070221)
NV 7.1.5 clean install
SOL 9

This problem was initially seen on 7.1.3 SOL 8 with the Web interface standalone app on windows, or run via the browser on windows or solaris. I had even opened pmr # 94107 on this issue, but nothing they gave me ever fixed this specific problem. I gave up after about a year and waited for 7.1.4 and now 7.1.5, and since netview is at its end I see no hope.

PROBLEM:

I create a SMARTSET called NODES-DOWN, which is just as it states ( node with status critical ). At the web interface I have the submap-explorer VIEW set to "System Configuration View" with just the NODES-DOWN smartset selected. When a node goes down, it shows up with only the LABEL field info and no other field filled in. In order to fill in the missing fields I must hit the REFRESH button. Makes no sense since netview knows all the field data needed. NOTE: If the node is DOWN before I start the WEB interface, and then select the NODES-DOWN, then all fields are filled in correctly.
This only occurs with nodes that have STATUS CRITICAL.



I can't be the only one!


Thanks for any help.



Jeff Fitzwater
OIT Network Systems
Princeton University





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