Re: [NV-L] Netview Event Browser Hangs

["sudha g" <sudha.unix@gmail.com>]

James,

 

I have installed Netview Server 7.1.4 and no patches installed in Aix 5.2.

I'm using the forwardall.rs as the default ruleset.

 

I can see lot of events in my trapd.log file, but nvevents show blank. If i do ovstop and ovstart i can see the events through nvevents, but itz not getting refreshed when i see through display events of Event History.

 

bash-2.05b# cat /usr/OV/log/trapd.log | grep node
bash-2.05b# cat /usr/OV/log/trapd.log | grep network

bash-2.05b# cat /usr/OV/log/trapd.log | grep interface

 

I didn't get no results for the above commands from trapd.log, but lot of events i can see from my Openwave Messaging Application

1180346657 3  Mon May 28 15:34:17 2007 10.18.12.12                A popEvent 6 3 2 args:  [1] private.enterprises.2415.1.1.1.2.2.1 (Integer): 1
1180346657 3  Mon May 28 15:34:17 2007 10.18.12.13               A popEvent 6 3 2 args:  [1] private.enterprises.2415.1.1.1.2.2.1 (Integer): 1
1180346657 3  Mon May 28 15:34:17 2007 10.17.12.28               A popEvent 6 3 2 args:  [1] private.enterprises.2415.1.1.1.2.2.1 (Integer): 1
1180346657 3  Mon May 28 15:34:17 2007 10.17.12.29               A popEvent 6 3 2 args:  [1] private.enterprises.2415.1.1.1.2.2.1 (Integer): 1

I don't have any problem in my name resolution. The events i saw above can be seen in the TEC console only after restarting ovstop and ovstart daemons. There will be no events in TEC fo longtime unless i do a next restart.

 

This problem happens only after configuring our other Openwave Messaging Servers to send traps to Netview and we also applied a patch for Tivoli Business Systems Manager Event Enablement.3.1.0-FP0002

 

Thanks & Regards,

Sudhakar Gandhi

 

On 5/26/07, James Shanks <jshanks@us.ibm.com> wrote:

OK, so this is UNIX. What platform, and what version of NetView? If not 7.1.5, what fixes are installed?

Are you using the forwardall.rs ruleset as the default? You can try turning on tracing in nvcorrd to see what is happening to your events, with the command
nvcdebug -d all

Then you can tell in the nvcorrd logs whether events are being processed.

But really these kinds of things are very difficult to diagnose remotely. Is this a new system? When did you start having the problem? Could your name resolution be a problem? All events get resolved three times, once by trapd for the trapd.log, once by nvcorrd if the ruleset requires it (though forwardall usually does not), and again by nvserverd for display by nvevents.

HTH,

James Shanks
Level 3 Support for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp
"sudha g" <sudha.unix@gmail.com>

"sudha g" <sudha.unix@gmail.com>
Sent by: nv-l-bounces@lists.ca.ibm.com

05/24/2007 03:43 PM

Please respond to
Tivoli NetView Discussions <nv-l@lists.ca.ibm.com >

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Subject	[NV-L] Netview Event Browser Hangs

Hi,

My Netview Event Browser suddenly hangs and i have restarted nvcorrd,nvserverd and actionsvr .
I did ovstop and ovstart too, but no luck. I cannot see any events in the Event browser and it is blank, when i click the Event History icon, it got hanged!

Please help me out in fixing this issue.

Thanks,

Sudhakar Gandhi_______________________________________________
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