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Re: [NV-L] nvserverd -getting stopped-7.1.5

To: Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>
Subject: Re: [NV-L] nvserverd -getting stopped-7.1.5
From: James Shanks <jshanks@us.ibm.com>
Date: Fri, 27 Jul 2007 15:45:44 -0400
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All nvserverd does is format the message and give it to the TEC adapter (EEIF) library functions. The code provided by TEC does the sending. Once nvserverd passes a formatted message along to TEC, he is ignorant of what happens to it. If you see it logged in the nvserverd log, and not followed by an error message, then the hand-off to the TEC library went smoothly. If it works for a while and then stops, that is a TEC issue and not a NetView one.

You will need to get a TEC EEIF trace and let TEC support tell you what is happening. NetView has no way of knowing. NetView L2 can help you enlist the aid of TEC support but that is all.


James Shanks
Level 3 Support for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp
Inactive hide details for "Marcelo Zacchi" <mzacchi@gmail.com>"Marcelo Zacchi" <mzacchi@gmail.com>


          "Marcelo Zacchi" <mzacchi@gmail.com>
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          07/27/2007 02:55 PM
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Re: [NV-L] nvserverd -getting stopped-7.1.5

James and Praveen,

I am having the exact same problem on my Linux box.
I have disable the state correlation but it didn't work. I have been exchanging traces and logs with the IBM support but, until now, no conclusion has been reached.
The funniest thing is that it appears to 'last' for approximately 12 hours and then it simply stops. The nvserverd.log only brings messages of successful operations, no error messages whatsoever.
I have installed FixPack 1 too, but that did not solve the problem.

I am running NV on a SUSE LINUX Enterprise Server 9 (x86_64), but I have a environment that is just like this one and does not have any problem with nvserverd.

Has anyone been able to solve or workaround this?

Best regards to all,
Marcelo Zacchi
Siemens SIS NOC LATAM

On 12/13/06, James Shanks <jshanks@us.ibm.com > wrote:

    Have you tried anything to isolate the problem? Is your TEC cache file growing? Then the TEC code is having problems talking to your TEC library.
    Are events still being written to the nvserverd.log? If you don't have one then modify your tecint.conf file by uncommenting the line which says #NvserverdTraceTecEvents=YES.

    If the nvserverd.log shows that events are not being sent to TEC, then you can try turning off State Correlation in tecint.conf. Make it say UseStateCorrelation=NO. If that solves the problem then most likely you have a java issue.

    James Shanks
    Level 3 Support for Tivoli NetView for UNIX and Windows
    Network Availability Management
    Network Management - Development
    Tivoli Software, IBM Corp
    Inactive hide details for "Praveen Kumar" <Praveenkumar.nair@ustri.com>"Praveen Kumar" < Praveenkumar.nair@ustri.com>

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    [NV-L] nvserverd -getting stopped-7.1.5

    Hi All,



    I am running NetView 7.1.5 (upgraded from 7.1.4) on Linux, I have the events forwarded to TEC. After the upgrade nvserverd seems to getting halted (but the status shows running) no events are forwarded until a restart of the nvserverd daemon.


    Would anyone please help me?


    True regards,

    Praveen Kumar._______________________________________________
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