Re: [NV-L] Information When Applying FP02 to NV 7.1.5--Web Console Updater Errors

[Andres Rodriguez <arodriguez@kruger.com.ec>]

Thank you very much for the answer James ...

Saludos / Regards / Um abraço
Andrés Rodríguez Flores
Kruger Corporation
"Conocimiento y Tecnología al Servicio de su Negocio"

 
James Shanks <jshanks@us.ibm.com>
Sent by: nv-l-bounces@lists.ca.ibm.com
01/09/2008 01:04 PMPlease respond toTivoli NetView Discussions

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 Subject   Re: [NV-L] Information When Applying FP02 to NV7.1.5--WebConsoleUpdater Errors
 

My web console expert says that the most likely cause for your issue is
that the updater did not install the FixPack successfully the first time.
You can go to tools->web console updater to see if the FixPack really is
installed successfully.

If not then it is likely that your web console is installed on some drive
other than C:

The automatic updater for the web console won't work if the web console is
installed on a drive other than the C: drive.  If it is, then you have to
install the  web console test fix using manual steps. You will need to
create
[netviewdrive]:/temp
then set TMP=netviewdrive:/temp
and then run the web console from command line where you set TMP.

Hope this helps.

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp

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