Re: [NV-L] Information When Applying FP02 to NV 7.1.5--Web Console Updater Errors

[James Shanks <jshanks@us.ibm.com>]

My web console expert says that the most likely cause for your issue is
that the updater did not install the FixPack successfully the first time.
You can go to tools->web console updater to see if the FixPack really is
installed successfully.

If not then it is likely that your web console is installed on some drive
other than C:

The automatic updater for the web console won't work if the web console is
installed on a drive other than the C: drive.  If it is, then you have to
install the  web console test fix using manual steps. You will need to
create
[netviewdrive]:/temp
 then set TMP=netviewdrive:/temp
and then run the web console from command line where you set TMP.

Hope this helps.

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp

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