To: | Tivoli NetView Discussions <nv-l@lists.ca.ibm.com> |
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Subject: | RE: [NV-L] SNMP issue |
From: | James Shanks <jshanks@us.ibm.com> |
Date: | Mon, 28 Jul 2008 07:45:31 -0400 |
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Tivoli contact number? In the USA it's the same number for IBM products and it has not changed for over 20 years. 1-800-IBM-SERV James Shanks Level 3 Support for Tivoli NetView for UNIX and Windows Network Availability Management Network Management - Development Tivoli Software, IBM Corp
Hi, I tried the below steps and everything looks good. However still it's not able to discover. I m still getting the SNMP timeout. I searched for Tivoli netview contact number, but could not find it. Please help by providing the contact number for USA region. Regards, Yogendra N -----Original Message----- From: nv-l-bounces@lists.ca.ibm.com [mailto:nv-l-bounces@lists.ca.ibm.com] On Behalf Of James Shanks Sent: Monday, July 21, 2008 6:52 PM To: Tivoli NetView Discussions Subject: Re: [NV-L] SNMP issue My advice would be to check the SNMP community string for the machine your are on. Look in /etc/snmpd.conf Then use xnmsnmpconf to put two entries into NetView's ovsnmp.conf database for that community name, one for 127.0.0.1 and one for the actual IP Address of the machine or its hostname. Also check from the command line using nslookup that your hostname and IP Address resolve to the same thing. If this does not resolve your problem, then I suggest a call to IBM Support in your local geography. James Shanks Level 3 Support for Tivoli NetView for UNIX and Windows Network Availability Management Network Management - Development Tivoli Software, IBM Corp "Navellehal, Yogendra" <Yogendra.Navelle To hal@in.unisys.com "Tivoli NetView Discussions" > <nv-l@lists.ca.ibm.com> Sent by: cc nv-l-bounces@list s.ca.ibm.com Subject [NV-L] SNMP issue 07/21/2008 05:46 AM Please respond to Tivoli NetView Discussions <nv-l@lists.ca.ib m.com> Hi, I have installed Tivoli on a Virtual Machine. This machine is situated in US and we are working in India.. The Tivoli on VM is not performing 1st level/layer discovery. SNMP connection is getting timed out. Tivoli is not even discovering systems in the same subnet also.. Please help me on what to do for discovery process to work. Regards, Yogendra N_______________________________________________ NV-L mailing list NV-L@lists.ca.ibm.com Unsubscribe:NV-L-leave@lists.ca.ibm.com http://lists.ca.ibm.com/mailman/listinfo/nv-l (Browser access limited to internal IBM'ers only) _______________________________________________ NV-L mailing list NV-L@lists.ca.ibm.com Unsubscribe:NV-L-leave@lists.ca.ibm.com http://lists.ca.ibm.com/mailman/listinfo/nv-l (Browser access limited to internal IBM'ers only) _______________________________________________ NV-L mailing list NV-L@lists.ca.ibm.com Unsubscribe:NV-L-leave@lists.ca.ibm.com http://lists.ca.ibm.com/mailman/listinfo/nv-l (Browser access limited to internal IBM'ers only) _______________________________________________ NV-L mailing list NV-L@lists.ca.ibm.com Unsubscribe:NV-L-leave@lists.ca.ibm.com http://lists.ca.ibm.com/mailman/listinfo/nv-l (Browser access limited to internal IBM'ers only) |
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