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RE: [NV-L] SNMP issue

To: Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>
Subject: RE: [NV-L] SNMP issue
From: James Shanks <jshanks@us.ibm.com>
Date: Mon, 28 Jul 2008 07:45:31 -0400
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Tivoli contact number?  In the USA it's the same number for IBM products and it has not changed for over 20 years.  1-800-IBM-SERV

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp



"Navellehal, Yogendra" <Yogendra.Navellehal@in.unisys.com>
Sent by: nv-l-bounces@lists.ca.ibm.com

07/28/2008 06:01 AM
Please respond to
Tivoli NetView Discussions <nv-l@lists.ca.ibm.com>

To
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Subject
RE: [NV-L] SNMP issue





Hi,
I tried the below steps and everything looks good.
However still it's not able to discover.
I m still getting the SNMP timeout.

I searched for Tivoli netview contact number, but could not find it.
Please help by providing the contact number for USA region.

Regards,
Yogendra N

-----Original Message-----
From: nv-l-bounces@lists.ca.ibm.com
[mailto:nv-l-bounces@lists.ca.ibm.com] On Behalf Of James Shanks
Sent: Monday, July 21, 2008 6:52 PM
To: Tivoli NetView Discussions
Subject: Re: [NV-L] SNMP issue

My advice would be to check the SNMP community string for the machine
your
are on.  Look in /etc/snmpd.conf
Then use xnmsnmpconf to put two entries into NetView's ovsnmp.conf
database
for that community name, one for 127.0.0.1 and one for the actual IP
Address of the machine or its hostname.  Also check from the command
line
using nslookup that your hostname and IP Address resolve to the same
thing.

If this does not resolve your problem, then I suggest a call to IBM
Support
in your local geography.


James Shanks
Level 3 Support  for Tivoli NetView for UNIX and Windows
Network Availability Management
Network Management - Development
Tivoli Software, IBM Corp




            "Navellehal,

            Yogendra"

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                                      [NV-L] SNMP issue



            07/21/2008 05:46

            AM





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Hi,
I have installed Tivoli on a Virtual Machine.
This machine is situated in US and we are working in India..
The Tivoli on VM is not performing 1st level/layer discovery.
SNMP connection is getting timed out.
Tivoli is not even discovering systems in the same subnet also..
Please help me on what to do for discovery process to work.

Regards,
Yogendra N_______________________________________________
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