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[NV-L] Error launching Web Console

To: "Tivoli NetView Discussions" <nv-l@lists.ca.ibm.com>
Subject: [NV-L] Error launching Web Console
From: "Davis, Donald" <donald.davis@firstcitizens.com>
Date: Mon, 11 Aug 2008 09:43:04 -0400
Delivery-date: Mon, 11 Aug 2008 14:44:23 +0100
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Thread-topic: Error launching Web Console
I get the following error message when trying to launch the web console on a Windows PC after upgrading from 7.1.4 to
"Tivoli NetView Web Console cannot retrieve update packages. Please, contact System Administrator."
I have contacted myself and still have the problem :)
AIX : 5300-06-04-0748
/usr/OV/service/version :
ProductName:         "IBM Tivoli NetView"
OperatingSystem:     "AIX"
Version.Release:     "7.1.5"
Maintenance.Release: ""
FixLevel:            ""
KanjiFixLevel:       "None"
ClientFixLevel:      ""
I have deleted the old web client and installed the new 7.1.5 client (nvwcinstall.exe).
After OK'ing the error message, the client starts, what I believe is normally.
Has anyone seen this behavior?  Have a fix?
Don Davis

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