Thanks for reminding me. I had forgotten that. The
acknowledgeUtil command worked just fine when I passed it the
objectID.
I was able to solve my original Acknowledge problem this
afternoon. It seems that the EUI "f.acknowledge" function generates
an snmp trap.
I had configured my NetView to use an MLM on the same
server for filtering nuisance traps and prevent burdening trapd.
My trapd daemon was listening on port 1662 instead of
162.
Acknowledge events were being dropped with this
configuration after I migrated to NetView v7.1.5.
I de-configured MLM and reconfigured trapd to listen on
port 162. Now all is well.
Many Thanks to Leslie, James and
Dietmar.
Best Regards,
Don Davis
Don, the acknowledgeUtil command
requires object ids, not selection names. You have to give it an object id. From an event in a ruleset, I used to
parse that out of $4 or $5 or something. Otherwise you have to look it up with
ovobjprint or ovtopodump.
Cordially,
Leslie A. Clark IT Services Specialist,
Network Mgmt Information Technology Services Americas IBM Global
Services (248) 552-4968 Voicemail, Fax, Pager
James
Shanks/Raleigh/IBM@IBMUS Sent by: nv-l-bounces@lists.ca.ibm.com
08/13/2008 10:44 AM
Please respond
to Tivoli NetView Discussions
<nv-l@lists.ca.ibm.com> |
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To
| Tivoli NetView Discussions
<nv-l@lists.ca.ibm.com>
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cc
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|
Subject
| RE: [NV-L] Global acknowledge
NVMAPGLOBALACK not working |
|
Sorry, Don I have no insights into how global acknowledge works,
except that it is handled by ipmap.
Of late, some tracing was added
to ipmap, which you can invoke by adding
to netview.pre IPMAP_DETAILED_TRACE=1 export
IPMAP_DETAILED_TRACE
You should see a comment in the ipmap.log which
says that the value is recognized and that the actions will be shared.
Offhand, I don't know what other trace messages you will see
externalized to the ipmap.log when you do that. Originally, ipmap
was designed to trace to nettl. Not all of the trace points (and
there are hundreds) were later coded to write to the ipmap.log as well.
So if you use serversetup to expand nettl tracing and logging for
subsystems OVW and OVEXTERNAL and specify all levels, and then format the
nettl log and trace files, that may tell you something.
netfmt -f nettl.LOG00 > formatted.LOG00 netfmt
-f nettl.TRC0 > formatted.TRC0 (repeat for LOG01 and TRC1 if
required)
As far as I know, no other users are have reported global
acknowledge problems in current code, so I have nothing else to
offer.
James Shanks Level 3 Support for Tivoli NetView for
UNIX and Windows Network Availability Management Network Management -
Development Tivoli Software, IBM Corp
"Davis, Donald"
<donald.davis@fir
stcitizens.com>
To
Sent by:
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Subject
08/13/2008 08:58
RE: [NV-L] Error launching Web
AM
Console
Please respond to
Tivoli NetView
Discussions
<nv-l@lists.ca.ib
m.com>
James, Thanks for the information. I
could not get the updater to work by reinstalling the Windows Client or by
ovstop/ovstart webserver. The solution that worked for me was to stop ALL
the daemons on the server, and restart them with /etc/netnmrc. The
updater on the client is working fine now.
Now I have a new problem
that just seems to have appeared yesterday. When a down interface is
Acknowledged, the database field isAcknowledged does NOT get set to TRUE,
and therefore does not propagate to all maps.
I have checked my
/usr/OV/bin/netview.pre file and it contains: NVMAPGLOBALACK=1 export
NVMAPGLOBALACK
Any ideas? Thanks, Don
Davis
-----Original Message----- From:
nv-l-bounces@lists.ca.ibm.com [mailto:nv-l-bounces@lists.ca.ibm.com] On
Behalf Of James Shanks Sent: Monday, August 11, 2008 11:26 AM To: Tivoli
NetView Discussions Subject: Re: [NV-L] Error launching Web
Console
Don,
This problem has a long history. The Updater
requires a very precise environment to run correctly. First, did you
follow these instructions in the FixPack Readme before starting the web
console?
APAR IZ04210 provides a new netnmrc file which sets the
DISPLAY variable. If the DISPLAY variable is not set, or is set to
the wrong DISPLAY, at the time when the webserver is started
(especially at reboot by netnmrc), then the UpdateInstaller will
not run properly and the webconsole cannot retrieve update packages
from the server. As part of the FixPack installation, the new
netnmrc file will be copied into the directory
/usr/OV/newconfig/OVMIN. Users will need to manually copy
/usr/OV/newconfig/OVMIN/netnmrc to /etc/init.d/netnmrc
for Solaris and Linux and to /usr/netnmrc for AIX.
If you
did, then I have no particular answer. Dietmar suggested
there are issues if the standalone web console is not on the C:
drive. That's still true. It's clear that your NetView server
is AIX, but not so clear as to wher you are running your standalone web
client. Dietmar's remarks are also covered in the FixPack
notes: 1. On Windows, if a standalone Web
Console is installed, but not
installed on the C: drive, additional steps are required for
the automatic update installer to
work: Open a
command window.
Go to the disk where the web console is installed (e.g.
D:)
Create a D:\temp directory
(where D: is the drive on
which the web console is installed).
set TMP=D:\temp
Start the web console from the
command prompt. It will be
something like this: \"Program Files"\"Tivoli
Systems"\"Tivoli
NetView Web Console"\bin\nvwc.bat
Then the Fix Pack will be applied automatically
when you
connect to the server.
Finally, you can just use the web
client GUI to invoke the updater and do the update manually. That's
probably the safest bet other than a re-install, which you have
already done.
I doubt that any further "fix" to the issue will be
offered.
Hope this helps,
James Shanks Level 3 Support
for Tivoli NetView for UNIX and Windows Network Availability
Management Network Management - Development Tivoli Software, IBM
Corp
"Davis,
Donald"
<donald.davis@fir
stcitizens.com> To Sent by:
"Tivoli NetView
Discussions"
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s.ca.ibm.com cc
Subject
08/11/2008 09:43 [NV-L] Error
launching Web Console
AM
Please
respond to
Tivoli
NetView
Discussions
<nv-l@lists.ca.ib
m.com>
I get the
following error message when trying to launch the web console on a Windows
PC after upgrading from 7.1.4 to 7.1.5.3
"Tivoli NetView Web Console
cannot retrieve update packages. Please, contact System
Administrator." I have contacted myself and still have the problem
:)
AIX : 5300-06-04-0748
/usr/OV/service/version
: ProductName: "IBM Tivoli
NetView" OperatingSystem: "AIX" Version.Release:
"7.1.5" Maintenance.Release: "7.1.5.0" FixLevel:
"7.1.5.3" KanjiFixLevel:
"None" ClientFixLevel: "7.1.5.3"
I have deleted
the old web client and installed the new 7.1.5
client (nvwcinstall.exe). After OK'ing the error message, the client
starts, what I believe is normally.
Has anyone seen this behavior?
Have a fix?
Thanks, Don
Davis
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