A work around might be to add a new entry for 'acknowledged' into the Change
Severity
pull down context menu.
Events > Options > Change Severity > from all Workspaces
> from All Users
Currently displays:
Cleared White
Indeterminate Beige
Warning Yellow
Minor Green
Critical Red
Major Orange
Once the new entry has been added then the procedure might be to have each
tech
change the severity of the events they've worked to resolve. You would also
have
to change the Search criteria to include 'acknowledged'.
-----Original Message-----
From: James Shanks [mailto:James_Shanks@TIVOLI.COM]
Sent: Thursday, January 21, 1999 1:20 PM
To: NV-L@UCSBVM.UCSB.EDU
Subject: Re: Acknowledging events
I am not very inventive, so I cannot see any way our events windows could
be set up to do this sort of thing.
We'll let you delete them from your workspace, but that's about it, and the
next guy in will still see them on his workspace. There is no interactive
interface here.
I think that your client doesn't know it, but he has just handed you a
major programming assignment in which you write your own windows app which
registers for traps or uses trapd.log as input.
It's not that I haven't heard of this kind of request before. I have. I
just don't see how to do it with the tools we have. If you think it should
be part of the product, then please describe what you want and why in a
note and send it to netview@tivoli.com for consideration in a future
release.
Lots of luck
James Shanks
Tivoli (NetView for UNIX) L3 Support
Jon Needes <jon.needes@ATS.UK.EDS.COM> on 01/21/99 09:36:44 AM
Please respond to Discussion of IBM NetView and POLYCENTER Manager on
NetView <NV-L@UCSBVM.ucsb.edu>
To: NV-L@UCSBVM.ucsb.edu
cc: (bcc: James Shanks)
Subject: Acknowledging events
Our client has added a requirement to be able to acknowledge all events,
i.e mark them as read without deleting them. I do not think that the
NetView Events window can be adapted to do this but there is no harm in
asking for any suggestions.
Thanks in advance
Jon Needes
EDS, Hook, UK
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