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Re: SNMP and Cheyenne Products

To: nv-l@lists.tivoli.com
Subject: Re: SNMP and Cheyenne Products
From: James Shanks <James_Shanks@TIVOLI.COM>
Date: Thu, 11 Mar 1999 09:03:03 -0500
Reply-to: Discussion of IBM NetView and POLYCENTER Manager on NetView <NV-L@UCSBVM.UCSB.EDU>
Sender: Discussion of IBM NetView and POLYCENTER Manager on NetView <NV-L@UCSBVM.UCSB.EDU>
I'll bet if you translate the hex, in addition to the printable ASCII
characters, there are non-printable ones, like pads of x'00'.   When
NetView gets a trap which says it is sending ASCII
but contains non-printable stuff, it "assumes" that what it is getting is
something like a MAC address and displays it all in hex, because it has no
idea which characters are significant and which aren't.  There is nothing
you can do about it, except to notify the vendor who is sending the
malformed trap and ask him to change it.  He should agree, since sending
non-printable characters in an octet string is a violation of SNMP
protocol.

James Shanks
Tivoli (NetView for UNIX) L3 Support



Marcel Rafter <marcel.rafter@NZ.UNISYS.COM> on 03/11/99 02:55:42 AM

Please respond to Discussion of IBM NetView and POLYCENTER Manager on
      NetView <NV-L@UCSBVM.UCSB.EDU>

To:   NV-L@UCSBVM.UCSB.EDU
cc:    (bcc: James Shanks)
Subject:  SNMP and Cheyenne Products





Hi there,
I am on a project to set up the monitoring of our Novell servers using
Netview
and Tivoli.
Currently I have been pulling my already short hair out trying to set-up
SNMP
from Cheyenne products Arcserve 6.1 and Inoculan 4 for Netware 4.11.
Using Alert.nlm the products pass the SNMP traps to NetView fine but when
they
are displayed in the Events monitor the varibles i.e server name appear in
hex.
I have done a 'snoop' and confirm that alert and the Novell server are
sending
the correct information.
Why does Netview display the trap in hex and how do I change it???

Thanks
Marcel
marcel.rafter@unisys.com
mrafter@es.co.nz

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