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Re: nvauth problem

To: nv-l@lists.tivoli.com
Subject: Re: nvauth problem
From: James Shanks <James_Shanks@TIVOLI.COM>
Date: Wed, 6 Oct 1999 08:00:27 -0400
Please advise what, Jeanie?   If you cannot determine why your /usr/OV
filesystem fills up, then you need to call Support and get some help.  There is
nothing I can do, or anyone can do, if your filesystem runs out of space.  We
recommend and have always done so, 20% free space in /usr  and /usr/OV for this
very reason.  And no, I don't know why they won't re-start after you increase
it.  It sounds to me like there are other, more fundamental problems being
resolved by your reboot.

I cannot diagnose problems on this forum, only make suggestions, and mine are
(1) increase your filesystem space in /usr (or /usr/OV if it is separate).
(2) consider making a separate /usr/OV filesystem if you haven't already
(3) monitor that space and see if it continues to fill up and try to determine
why
(4) if your  daemons die and won't restart, use ovstatus to tell which ones are
down and what error messages they
have.  Usually there is one key daemon on which the other depend which is the
problem.  If it is ovtopmd, and the problem is an exit(255), then the Tivoli
environment has not be sourced correctly for restart.  In that case, take all
the daemons down, source the environment, and restart them.
     (i)    ovstop nvsecd
     (ii)   .  /etc/Tivoli/setup_env.sh
     (iii)  ovstart -v

Please open a problem to support when you need someone to analyze what is going
wrong.


James Shanks
Tivoli (NetView for UNIX) L3 Support



Jeanie Cham <yccham@NCS.COM.SG> on 10/06/99 04:34:17 AM

Please respond to Discussion of IBM NetView and POLYCENTER Manager on NetView
      <NV-L@UCSBVM.UCSB.EDU>

To:   NV-L@UCSBVM.UCSB.EDU
cc:    (bcc: James Shanks/Tivoli Systems)
Subject:  Re: nvauth problem




Hi James,

After implementing nvsec, & my Netview hung as mentioned before, I realise that
my "/usr/OV" directory keeps using up to 100% disk space.  This causes nvsecd &
netmon daemons to die.  I'd fail to start them up with the ovstart command, even
after increasing my disk space.  Instead, I've to reboot my server.  This has
happened a few times now & it's interrupting my network monitoring tremendously!

Please help advise!

Thanks & regards,
Jeanie

PS: My Netview is v5.1, Framework 3.6 on AIX 4.3.2.


James Shanks wrote:

> Jeanie -
>
> Despite what everyone thinks I am not the "Shell answer man" when it comes to
> Netview.  There are large areas of the product I don't work on.  All I can do
on
> this forum is make some suggestions.  If you cannot get anywhere with them
then
> you will have to open a problem with Support so that someone more
knowledgeable
> than I am can help you.
>
> man pages are language dependent, so you should check your LANG variable and
> make sure it is set to LANG=C or LANG=En_US.
>
> I suspect your variable duplication is due to the fact that you have set your
> .kshrc to source the Tivoli environment
> ( . /etc/Tivoli/setup_env.sh) every time you start a new shell.  So these
> variables get duplicated.  To avoid that you would either have to not start a
> new shell from an old one, or first reset them to their pre-Tivoli values in
the
> .kshrc before sourcing the environment.   But I don't think this is the cause
of
> your problem.
>
> It sounds rather like those variables are not being instantiated any more, as
if
> your locale or LANG variable had been reset.
> Why that should be, I don't know.    You could try setting LANG=C or
LANG=En_US
> and see if  that helps.
>  I am also not aware of why they would get altered by nvauth, but then again
> this is not an area I work on.   You could just log
> out of AIX and back in and see if that helps too.
>
> Good luck
>
> James Shanks
> Tivoli (NetView for UNIX) L3 Support
>
> Jeanie Cham <yccham@ncs.com.sg> on 09/29/99 04:10:02 AM
>
> To:   Discussion of IBM NetView and POLYCENTER Manager on NetView
>       <NV-L@UCSBVM.UCSB.EDU>
> cc:    (bcc: James Shanks/Tivoli Systems)
> Subject:  Re: nvauth problem
>
> Hi James,
>
> Yes, I'm on AIX, using English.
>
> Result of "echo $MANPATH" is :
>
/usr/local/Tivoli/man/aix4-r1:/usr/local/Tivoli/man/aix4-r1:/usr/local/Tivoli/man/aix4-r1:/usr/local/Tivoli/man/aix4-r1:/usr/share/man:/usr/man

>
> Result of "echo $NLSPATH" is :
>
/usr/local/Tivoli/msg_cat/%L/%N.cat:/usr/local/Tivoli/msg_cat/%l/%N.cat:/usr/local/Tivoli/msg_cat/C/%N.cat:/usr/local/Tivoli/msg_cat/%L/%N.cat:/usr/local/Tivoli/msg_cat/%l/%N.cat:/usr/local/Tivoli/msg_cat/C/%N.cat:/usr/local/Tivoli/msg_cat/%L/%N.cat:/usr/local/Tivoli/msg_cat/%l/%N.cat:/usr/local/Tivoli/msg_cat/C/%N.cat:/usr/local/Tivoli/msg_cat/%L/%N.cat:/usr/local/Tivoli/msg_cat/%l/%N.cat:/usr/local/Tivoli/msg_cat/C/%N.cat:/usr/local/Tivoli/msg_cat/%L/%N.cat:/usr/local/Tivoli/msg_cat/%l/%N.cat:/usr/local/Tivoli/msg_cat/C/%N.cat:/usr/local/Tivoli/msg_cat/%L/%N.cat:/usr/local/Tivoli/msg_cat/%l/%N.cat:/usr/local/Tivoli/msg_cat/C/%N.cat:/usr/local/Tivoli/msg_cat/%L/%N.cat:/usr/local/Tivoli/msg_cat/%l/%N.cat:/usr/local/Tivoli/msg_cat/C/%N.cat:/usr/lib/nls/msg/%L/%N:/usr/lib/nls/msg/%L/%N.cat:/usr/lib/nls/msg/En_US/%N

>
> Netview hung once & I exit out of windows to single user mode.  When I started
> "xinit" again & tried to start-up Netview, I couldn't login as "admin" in
> "nvauth"
> window, probably due to not logging out properly the first time round.  Even
> being
> able to login with "nvauth" after rebooting the server many times, I can never
> do
> "man" for any of the Netview commands anymore.
>
> I'm really at a loss now as I've no idea how to solve this problem.  I also
> don't
> understand why there're so many same variable repetitions in the NLSPATH &
> MANPATH.
>
> Thanks & regards,
> Jeanie
>
> James Shanks wrote:
>
> > Are you on AIX?  Using English?
> >
> > I don't know what nvsec has to do with it.  I would check your MANPATH
> variable
> > and make sure it says
> > MANPATH=/usr/Tivoli/man/aixr4-r1:/usr/dt/man:/usr/share/man.
> >
> > But your error message sounds like your NLSPATH variable has been messed up.
> > Have you sourced the Tivoli environment?  There are a number of cat
> substituions
> > i it which rely on other variables being set.
> >
> > James Shanks
> > Tivoli (NetView for UNIX) L3 Support
> >
> > Jeanie Cham <yccham@NCS.COM.SG> on 09/28/99 08:44:05 AM
> >
> > Please respond to Discussion of IBM NetView and POLYCENTER Manager on
NetView
> >       <NV-L@UCSBVM.UCSB.EDU>
> >
> > To:   NV-L@UCSBVM.UCSB.EDU
> > cc:    (bcc: James Shanks/Tivoli Systems)
> > Subject:  nvauth problem
> >
> > Hi all,
> >
> > I've a problem with nvsec_admin & nvauth.  I implemented nvsec_admin &
> > was able to login to the Netview GUI.  However, soemtime later, I get an
> > error stating "lost connection to database".
> >
> > I managed to login after that, but cannot get to ALL the Netview man
> > pages anymore!!!  It complains "cat?/????: directory not found".
> >
> > Please help....
> >
> > Thanks & regards,
> > Jeanie


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