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Re: Fatal netview.exe problem - 6.01 on NT 4(6a) + Ciscoworks 2000

To: nv-l@lists.tivoli.com
Subject: Re: Fatal netview.exe problem - 6.01 on NT 4(6a) + Ciscoworks 2000
From: "GENet network management" <todd.ross@genet.gc.ca>
Date: Mon, 30 Oct 2000 15:47:28 -0500
Leslie;

I had a look through the /usr/ov/bitmaps/c directory for zero-length files
but could not discover any culprits.

I'll follow up with Netview support as you suggest.

With thanks,

Todd.

----- Original Message -----
From: "Leslie Clark/Southfield/IBM" <lclark@us.ibm.com>
To: "IBM NetView Discussion" <nv-l@tkg.com>
Sent: Monday, October 30, 2000 9:01 AM
Subject: Re: [NV-L] Fatal netview.exe problem - 6.01 on NT 4(6a) +
Ciscoworks 2000


> I just had a thought. Could this be the NT version of the problem we
always
> see on Unix, the error reading background file, caused by a zero-byte
> file in /usr/OV/bitmaps/C? That is usually fixed by replacing the bad file
> with some other file. Take a look at the Cisco files in that directory
> after
> the integration utility is run.
>
> Also, running out of memory when loading the V2 mibs seems to be the
> normal case. I've never seen it NOT do that.
>
> Cordially,
>
> Leslie A. Clark
> IBM Global Services - Systems Mgmt & Networking
> Detroit
>
> "GENet network management" <todd.ross@genet.gc.ca>@tkg.com on 10/29/2000
> 11:50:22 AM
>
> Please respond to IBM NetView Discussion <nv-l@tkg.com>
>
> Sent by:  owner-nv-l@tkg.com
>
>
> To:   "NV Mailing list" <NV-L@tkg.com>
> cc:
> Subject:  [NV-L] Fatal netview.exe problem - 6.01 on NT 4(6a) + Ciscoworks
>       2000
>
>
>
> I've been having problems integrating NV 6.01 and Ciscoworks 2000 on NT 4
> with SP 6a.   Both are installed on the same box - a dual-processor system
> wth 2 * 200 Mhz Pentium IIs + 256 mb memory.
>
> The major issue is:  after the integration of CW2K,  the netview.exe
> program
> will suddenly eat all the memory on the system.  The process virtual
memory
> jumps to more than 1,000,000 k ( I have a lot of swapfile space), after
> which all the physical memory on the system is taken over by netview.exe.
> CPU use stays relatively low (10%?) . The task manager (application tab)
> reports that the netview process is "Not responding".   Attemps to kill
the
> process via task manager don't work.
>
> The cycle only ends when the process eats almost all the physical memory
on
> the system. The netview process will suddenly die (or be killed by NT...
> don't know which.)
>
> I can trigger the problem at will by starting netview.exe and selecting
> Object => New , leting the object wizard start,  and selecting Object type
> of Cisco Router or Cisco Switch.  Other object types work fine. The
problem
> starts immediately after clicking on one of the Cisco object types - so
> soon
> that the list of  individual objects is never displayed.
>
> The problem will also show up at random when using the submap explorer.
> Running up against a submap with a cisco router in it seems to trigger it.
>
> Reinstalling NV 6.01 fixes the memory issue, but loses all the integration
> stuff (of course).
>
> Any idea what netview.exe is looking at when it lists object types?  Any
> parameter file (etc.) that can be checked ?
>
> Also, when running the integration adapter, one iteration of
loadmibv2.exe
> also blows up with an "out of memory" error.  I didn't feel this was
> related, but I'll mention it just in case...
>
> Thanks,
> Todd
>
> Todd Ross
> GENet Network Engineering
> Network Services Directorate,
> GTIS/PWGSC
>
> _________________________________________________________________________
> NV-L List information and Archives: http://www.tkg.com/nv-l
>
>
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