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Re: demand poll skipped

To: nv-l@lists.tivoli.com
Subject: Re: demand poll skipped
From: "Leslie Clark" <lclark@us.ibm.com>
Date: Thu, 10 May 2001 21:58:49 -0400
That sort of thing will happen when the Selection Name on the node
has gotten a little funny. Find the node in the map and do a 'Tools...
Display Object Info'. I suspect that you will find that the Selection Name
has some extra numbers stuck to the end of it or something. Or the IP
Hostname and the Selection Name don't match. You may be able to
correct it using the Right Mouse context menu Edit..Modify/Describe..
Object. By the Selection Name field, there is a button. That button
gives you a selection list of possible alternative Selection Names.
Pick one that looks normal. If that does not do it, delete and
rediscover the node.

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit

Montoya Vincent-O10501 <Vincent.Montoya@motorola.com>@tkg.com on 05/10/2001
09:12:14 PM

Please respond to IBM NetView Discussion <nv-l@tkg.com>

Sent by:  owner-nv-l@tkg.com


To:   "'nv-l@tkg.com'" <nv-l@tkg.com>
cc:
Subject:  [NV-L] demand poll skipped



All,


Problem:
The following is an example of one of many that I can not demandpoll
3949 gc2:/usr/OV/log> nmdemandpoll 10.64.10.36
17:50:4917:50:49 ***** Node '10.64.10.36' not found, demand poll skipped
*****

Environment:
Mgr: AIX 4.3, NetView 6.0
seedfile contains non-SNMP and SNMP enabled nodes and one range
example:
1.1.1.1-255
199.5.19.12
$10.64.10.36#NT platform which is consistent so far with other problem
agents
10.64.10.36 is not using public community string (public is Global default)

The alternate name is entered in the communityName.conf file. Also, other
agents using the name can be polled using demandpoll and are found on the
map.
/usr/OV/bin/netmon -P -m-1 -s/usr/local/NetView/conf/netmon.seed -J
-u -g -q 32

Troubleshooting Steps Thus far:
Started in diagnosis.pdf
Node "node name" not found, demand poll skipped
1. netmon trace indicated that the netmon.seed file loaded successfully
after running netmon -y
I'm assuming it was able to discovered the node.... How can I verify the
node was discovered without using the topo maps?
How can I verify it is being polled for status?
2. Node name was not typed in incorrectly
3. snmpwalk -c altcommname 10.64.10.36 system.SysUpTime # returned
successfully
4. Tried locating the object view Locate->Objects->by Selection Name and it
did find a match
3954 gc2:/usr/local/NetView/conf> ovtopodump -rl 10.64.10.36
ERROR: Could not find object named 10.64.10.36.
I also tried by name and it did not find a match
5. xnmsnmpconf -resolve 10.64.10.36
returned a community name public
6. Manually entered ip in snmpconfiguration
7. xnmsnmpconf -resolve 10.64.10.36
and return the correct name
8. 3957 gc2:/usr/local/NetView/conf> nmdemandpoll 10.64.10.36
18:15:2318:15:23 ***** Node '10.64.10.36' not found, demand poll skipped
*****
9. netmon -y
10. same thing "demand poll skipped" and it can not be located in the map

Any ideas?. I read APAR: IY14241 which is a fix in 6.02 but I'm not
convinced that this is the same problem.

AIX Version 4.3
NetView Version 6.0

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