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demand poll skipped

To: nv-l@lists.tivoli.com
Subject: demand poll skipped
From: Montoya Vincent-O10501 <Vincent.Montoya@motorola.com>
Date: Thu, 10 May 2001 18:12:14 -0700
All,


Problem: 
The following is an example of one of many that I can not demandpoll
3949 gc2:/usr/OV/log> nmdemandpoll 10.64.10.36
17:50:4917:50:49 ***** Node '10.64.10.36' not found, demand poll skipped *****

Environment: 
Mgr: AIX 4.3, NetView 6.0 
seedfile contains non-SNMP and SNMP enabled nodes and one range 
example: 
1.1.1.1-255 
199.5.19.12 
$10.64.10.36#NT platform which is consistent so far with other problem agents 
10.64.10.36 is not using public community string (public is Global default) 

The alternate name is entered in the communityName.conf file. Also, other 
agents using the name can be polled using demandpoll and are found on the map. 
/usr/OV/bin/netmon -P -m-1 -s/usr/local/NetView/conf/netmon.seed -J 
-u -g -q 32

Troubleshooting Steps Thus far: 
Started in diagnosis.pdf 
Node "node name" not found, demand poll skipped 
1. netmon trace indicated that the netmon.seed file loaded successfully after 
running netmon -y 
I'm assuming it was able to discovered the node.... How can I verify the node 
was discovered without using the topo maps? 
How can I verify it is being polled for status? 
2. Node name was not typed in incorrectly 
3. snmpwalk -c altcommname 10.64.10.36 system.SysUpTime # returned successfully 
4. Tried locating the object view Locate->Objects->by Selection Name and it did 
find a match 
3954 gc2:/usr/local/NetView/conf> ovtopodump -rl 10.64.10.36
ERROR: Could not find object named 10.64.10.36.
I also tried by name and it did not find a match
5. xnmsnmpconf -resolve 10.64.10.36
returned a community name public
6. Manually entered ip in snmpconfiguration
7. xnmsnmpconf -resolve 10.64.10.36
and return the correct name
8. 3957 gc2:/usr/local/NetView/conf> nmdemandpoll 10.64.10.36
18:15:2318:15:23 ***** Node '10.64.10.36' not found, demand poll skipped *****
9. netmon -y
10. same thing "demand poll skipped" and it can not be located in the map

Any ideas?. I read APAR: IY14241 which is a fix in 6.02 but I'm not convinced 
that this is the same problem. 
   
AIX Version 4.3


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