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RE: Netmon does not detect connections from or to our Fire wall

To: nv-l@lists.tivoli.com
Subject: RE: Netmon does not detect connections from or to our Fire wall
From: "Leslie Clark" <lclark@us.ibm.com>
Date: Mon, 14 May 2001 00:58:21 -0400
If you can demand poll the router you added, you should get
the interfaces added to the node. Then if there are interfaces, there
should be subnets for each interface (serial subnets will be straight
lines rather than circles). Then the usual problem is that two
routers that ought to be connected are not. This is usually because
two networks with different masks were drawn. That can happen when
you manually add nodes and don't verify the mask. So check that
all of the bubbles are present, and see if you have any extras.
If you do, decide which one is right, delete the other one, and
demandpoll everybody.

That said, I have never dealt with CNAT.

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit


John Mackney <john.mackney@uk.logical.com>@tkg.com on 05/11/2001 11:00:46
AM

Please respond to IBM NetView Discussion <nv-l@tkg.com>

Sent by:  owner-nv-l@tkg.com


To:   "'IBM NetView Discussion'" <nv-l@tkg.com>
cc:
Subject:  RE: [NV-L] Netmon does not detect connections from or to our Fire
      wall





We've already opened up ports 161 & 162 to udp. The remote systems are
being NATed by a router on the far side of the firewall, and the SNMP
payload is being translated by Tivoli CNAT. We can ping all the nodes, and
the systems seem to be sending SNMP events to our NetView server. Its just
that the connections that don't get mapped!!!

I added the router between the customers router and our firewall to our
seed file, and now that shows up as a managed object - only not connected
to anything else on the map. Is that normal for seed file entries?

John Mackney
Technical Design Authority
Logical eBOC
Logical (UK) Ltd.

Email:      john.mackney@uk.logical.com

 -----Original Message-----
From:   Vince_Rosso@TRANSALTA.COM [mailto:Vince_Rosso@TRANSALTA.COM]
Sent:   11 May 2001 15:47
To:     IBM NetView Discussion
Subject:        Re: [NV-L] Netmon does not detect connections from or to
our Firewall

 << File: pic25208.pcx >>

>From the limited experience I've had it could be a number of things.   The
SNMP port has to be open to those networks.   Your network configuration
may also come into play.  If you are doing address translation or if those
networks do not reside in your normal address space then you may require
some static routing on your Netview server or firewall or both.    Just my
thoughts.



 (Embedded
 image moved   owner-nv-l@tkg.com
 to file:      2001/05/11 08:01 AM
 pic25208.pcx)



Please respond to IBM NetView Discussion <nv-l@tkg.com>

To:   "'nv-l@tkg.com'" <nv-l@tkg.com>
cc:
Subject:  [NV-L] Netmon does not detect connections from or to our Firewall



Netmon has detected the network on our side of our firewall - and with the
help of the netmon.seed file, our customers devices on the far side of our
firewall. However, our map now has two disconnected groups of systems, with
no links showing either the firewall, or the routers on the far side.

We can happily ping and telnet to all the nodes on the other side of the
firewall, but we do not see them in the map. Can anyone say if this is a
firewall problem (ports not opened) or do we need to do something else to
see these connectors.

Thanks

John Mackney

Technical Design Authority

Logical eBOC

Logical (UK) Ltd.

Email:      john.mackney@uk.logical.com


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