a small break in the clouds
from cisco "support"
"Case is now priority 2, and I also filed a bug.
The bug ID is CSCdv51906."
(though a query on cisco this morning showed no such case or no permission
to view it)
I have read them the riot act on getting help with this, asking very blunt
questions ,
"have you ever tested it on our version , you say its supported"
they ignore these questions , i too have had this case open for months
every support person i talk to say they dont have access to an aix machine
adding the PATH and LIBPATH in invokebrowser.sh had no effect.
-----Original Message-----
From: Leslie Clark [mailto:lclark@us.ibm.com]
Sent: Friday, October 05, 2001 8:31 AM
To: IBM NetView Discussion
Subject: Re: [NV-L] OT sort of , netview launching ciscoworks 2000
Bernard, are you saying that you have definitly had it working,
launching Device View from AIX 4.3.3? It seems that a number
of people are having trouble with this. Would it be possible
for you to tell them exactly what was required? Myself, I have
left it non-operational at two sites for lack of time to debug.
Cordially,
Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit
Bernard
Disselborg To: IBM NetView Discussion
<bdisselb@trip <nv-l@tkg.com>
le-p.nl> cc:
Sent by: Subject: Re: [NV-L] OT sort of
,
owner-nv-l@tkg netview launching ciscoworks 2000
.com
10/04/01 11:01
AM
Please respond
to IBM NetView
Discussion
Ethan,
I'm not near a system, but I recall that I added PATH and LIBPATH
environment settings (pointing to the java stuff) at the top of the
/opt/CSCOpx/bin/invokebrowser.sh script (this script is called when
launching netscape from netview) to get it to work.
Netscape version is 4.77.
HTH,
Bernard
At 12:06 03-10-2001 -0400, you wrote:
>nv 602 on aix ver 4.3.3 and java plugn 1.3.0.9 for netscape 4.78
>
>when i try to launch ciscoview 5.1 (cw2k 4th edition) to view a router , i
>get a cisco logon , then a page telling me i dont have the plugin loaded.
if
>i launch netscape from the command line and check the plugins it tells me
>they ARE loaded but core dumps if i try to view the router via cisco
works.
>
>seems there is a difference between launching from the command line and
>having netview (or java) launch netscape.
>when netview launches netscape it cant load libXm.a
>(/usr/lpp/X11/lib/R5/libXm.a)
>
>any netscape , java aix debuggers out there ?
>
>for other ciscoworks users thinking of going to the 4th edition, be aware
>the the new graphics for the router are the latest and very buggy java 1.3
>format and at least on the aix platform is very unstable.
>
>Ethan Duble
>Coopertools
>
>_________________________________________________________________________
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