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RE: OT sort of , netview launching ciscoworks 2000 - LONG solution

To: nv-l@lists.tivoli.com
Subject: RE: OT sort of , netview launching ciscoworks 2000 - LONG solution
From: "Barr, Scott" <Scott_Barr@csgsystems.com>
Date: Tue, 23 Oct 2001 12:42:07 -0500
You're my hero. Good stuff. Take the rest of the day off.

-----Original Message-----
From: Duble, Ethan [mailto:Ethan.Duble@coopertools.com]
Sent: Tuesday, October 23, 2001 11:40 AM
To: 'IBM NetView Discussion'
Subject: [NV-L] OT sort of , netview launching ciscoworks 2000 - LONG
solution


OK , this is a summary of the problems and solutions to get netview to
launch ciscoview on aix

my software versions on this were
aix 4.3.3.0
netview 6.0.2
ciscoworks 2000 , 4th edition (ciscoview 5.3)
netscape 4.76i
java plugin  1.3

prior to version 4 (4th edition) of ciscoworks 2000 , i was able to launch
ciscoview from netview by highlighting a cisco router and choosing
ciscoview.

as of the 4th edition , they (cisco) started using java 1.3.0 which from
what i read is buggy.

here are some of the errors i came across
launching netscape from the command line showed that the plugin (java 1.3.0)
was installed
launching netscape via netview showed no plugins installed for java 1.3.0
launching ciscoview from the ciscoworks application caused 2 types of
crashes ,sometime a core was made
 1. segment fault   2. illegal instruction

when i tried to debug the ciscoview the few times it would try to load i got
2 types of errors
> cant load /usr/lpp/x11/lib/r5/libXm.a
or 
> could not send request , child VM probably dead

I am going to attempt to attach a zip file with screen shots of the errors ,
the final email to cisco on how i fixed the problem and the file i had to
modifiy to get it all to work. I will scan it for viruses before attaching.

____________________________________________________________________________
______________________________________________
 
our solution was to 
1. deinstall base java 1.1.8 (ours had been upgraded and patched over the
ages)
( the reason for most of our headaches and errors was java was installed but
classes.zip was 0 bytes)

2. deinstall the java plugin 1.3.0 that came with ciscoworks  ( the install
file is called pam.sh)
reboot
3. install java 1.1.8 from the aix 4.3.3 cd's
4. run the java plugin 1.3.0 script ( pam.sh)

5. modify the invokebrowser.sh file by

1. adding path and lib statement to the top
> example
 
PATH=/usr/java130/jre/bin:/usr/java130/jre/sh:/usr/java130/sh:/usr/sbin:/usr
/bin
:/usr/ucb

LIBPATH=/usr/java130/jre/bin
export PATH LIBPATH

2. removing or comment out the following form the same file

if [ "$OS" = "AIX" ]; then
        BROWSER_LOC=`dirname $BROWSER`
        if [ -f "$BROWSER_LOC/netscape_aix4" ]; then
                BROWSER=$BROWSER_LOC/netscape_aix4
                export LIBPATH=$LIBPATH:$BROWSER_LOC
        fi
fi

and lastly in the startup script for netscape
(usr/netscape/communicator/us/netscape)

i was unsure if i needed the X11R5 libraries or not so i changed (default
was set to 1)

USE_X11R5=1 to USE_X11R5=0 ( to turn off loading of those libs)

example below

# If it is necessary to run the Communicator on AIX 43 with the
# X11R5 libraries, change the setting of USE_X11R5 in the following
# line to 1.
# This variable will only be honored if running on AIX 4.3.0 or higher.
USE_X11R5=0
<<<<<--------------------------------------------------------modify
X11_LIBPATH=""
if (test ${OS_LVL} -eq 43) && (test ${USE_X11R5} -eq 1)
then
        X11_LIBPATH=":/usr/lpp/X11/lib/R5"
fi
____________________________________________________________________________
___________________________



everything works fine with that turned off


my cisco case numbers ( first case was so full of notes it reached max size
and was closed )
second case is still open

case b741027 (closed w/no resesolution)
case b927035 ( not sure how much of this case is updated yet as i just
emailed my findings today)- open

Hope this will save someone some time



zip file is only 35k 





-----Original Message-----
From: Leslie Clark [mailto:lclark@us.ibm.com]
Sent: Tuesday, October 23, 2001 11:50 AM
To: IBM NetView Discussion
Subject: RE: [NV-L] OT sort of , netview launching ciscoworks 2000


Please do post it, Ethan. And we can all file it, sinc the archives
don't seem to be working...

Cordially,

Leslie A. Clark
IBM Global Services - Systems Mgmt & Networking
Detroit


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