To: | nv-l@lists.tivoli.com |
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Subject: | Re: dns/host/win2k dns and netview |
From: | "Stephen Hochstetler" <shochste@us.ibm.com> |
Date: | Tue, 23 Oct 2001 12:31:30 -0500 |
Todd, You mentioned that you are taking NV events, forwarding those to TEC...then getting automatic tickets. The problem with long names is the space taken in the one line problem descriptions. NV --> TEC is a built-in adapter TEC --> ticket is probably a script called by a TEC ruleset Why not just update that script to remove the domain name from the right slot value before it forwards the information to the ticketing system? This leaves NV alone and adds no workload to TEC. Thanks, Stephen Hochstetler shochste@us.ibm.com ITSO Tivoli Coordinator - Austin Office - 512-436-8564 FAX - 512-436-1991 |
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