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Re: NetView maintenance release 6.0.3

To: nv-l@lists.tivoli.com
Subject: Re: NetView maintenance release 6.0.3
From: "James Shanks" <jshanks@us.ibm.com>
Date: Tue, 11 Dec 2001 17:23:12 -0500
This is a multipart message in MIME format.
IBM/Tivoli requires that the old version stay in service for a year 
following the general availability of a new one.
That means you have up to one year to plan and execute your migration, and 
during that time you may call Support and get help or fixes for your 
problems, if you have a maintenance contract.  This allows for parallel 
testing and so forth.

The one year overlap is also why things stay in service longer in Asia, 
because the translated versions are generally a calendar quarter behind. 

Currently,  it is also required that no more than two releases can be in 
service at one time, so 5.1 is effectively out of service, though the 
actual date of EOS is January 31, 2002.   They were late with the 
withdrawal notice, so it was extended a bit.   It is still  possible to 
get a special extension, of course, but such contracts are rare and 
expensive, with provisions like "no new environments", "Sev 1 defects 
only", and the like.

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group
 





"Gavin Newman" <NEWMANGJ@banksa.com.au>
Sent by: owner-nv-l@tkg.com
12/11/2001 05:03 PM
Please respond to IBM NetView Discussion

 
        To:     <nv-l@tkg.com>
        cc: 
        Subject:        Re: [NV-L] NetView maintenance release 6.0.3

 

James

Now I am confused, why is there a 6.0.3 release when 7.1 is available? Is 
there some reason why people would stay on the the 6.x.x version with 
maintenance releases rather than go to 7.x?

Cheers - Gavin

>>> jshanks@us.ibm.com 12/12/2001 01:22:23 >>>
Now that I have let the cat out of the bag in another note, and told 
everyone that NetView 6.0.3 went to manufacturing last week, let me post 
what is in it.
I will attach text copies of the APAR lists from UNIX and NT to this note. 

 Hot list customers should be getting their copies by the end of this 
week.  Everyone else should be able to order it now, but new orders may 
not be filled for a month domestically or up two months overseas.  It 
takes Copenhagen awhile to get the shelves stocked.

 

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group
 



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IBM/Tivoli requires that the old version stay in service for a year following the general availability of a new one.
That means you have up to one year to plan and execute your migration, and during that time you may call Support and get help or fixes for your problems, if you have a maintenance contract.  This allows for parallel testing and so forth.

The one year overlap is also why things stay in service longer in Asia, because the translated versions are generally a calendar quarter behind.

Currently,  it is also required that no more than two releases can be in service at one time, so 5.1 is effectively out of service, though the actual date of EOS is January 31, 2002.   They were late with the withdrawal notice, so it was extended a bit.   It is still  possible to get a special extension, of course, but such contracts are rare and expensive, with provisions like "no new environments", "Sev 1 defects only", and the like.

James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group




"Gavin Newman" <NEWMANGJ@banksa.com.au>
Sent by: owner-nv-l@tkg.com

12/11/2001 05:03 PM
Please respond to IBM NetView Discussion

       
        To:        <nv-l@tkg.com>
        cc:        
        Subject:        Re: [NV-L] NetView maintenance release 6.0.3

       


James

Now I am confused, why is there a 6.0.3 release when 7.1 is available? Is there some reason why people would stay on the the 6.x.x version with maintenance releases rather than go to 7.x?

Cheers - Gavin

>>> jshanks@us.ibm.com 12/12/2001 01:22:23 >>>
Now that I have let the cat out of the bag in another note, and told
everyone that NetView 6.0.3 went to manufacturing last week, let me post
what is in it.
I will attach text copies of the APAR lists from UNIX and NT to this note.
Hot list customers should be getting their copies by the end of this
week.  Everyone else should be able to order it now, but new orders may
not be filled for a month domestically or up two months overseas.  It
takes Copenhagen awhile to get the shelves stocked.



James Shanks
Level 3 Support  for Tivoli NetView for UNIX and NT
Tivoli Software / IBM Software Group




**********************************************************************
  *****   IMPORTANT INFORMATION    *****
This document should be read only by those persons to whom
it is addressed and its content is not intended for use by
any other persons. If you have received this message in
error, please notify us immediately. Please also destroy and
delete the message from your computer. Any unauthorised form
of reproduction of this message is strictly prohibited.
Bank SA is not liable for the proper and complete transmission
of the information contained in this communication, nor for any
delay in its receipt.
**********************************************************************
_________________________________________________________________________
NV-L List information and Archives: http://www.tkg.com/nv-l





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